Senior Scrum Master

Job Title: Scrum Master

Location: Charlotte, NC

Duration: 12 Months

Job/Role Description:

• Support a multi-year data transformation program focused on migrating an on-premises data warehouse environment to AWS.
• Serve as a Lead Scrum Master supporting Agile Working Groups across business areas including Customer, Finance, Human Resources, and Enterprise Asset Management.
• Work with multiple and/or larger-scale teams to facilitate Agile-based processes and drive solutions across teams.
• Partner closely with other Scrum Masters, Product Owners, team members, and management in accordance with the Agile framework.
• Ensure Agile teams are fully functional and productive while helping shield teams from unnecessary external interruptions.
• Apply a servant leadership approach to support team performance, collaboration, and continuous improvement.
• Identify and remove barriers and impediments preventing teams from completing work.
• Plan and organize Agile activities while developing and maintaining metrics that support sprint planning and sprint management.
• Capture and monitor team and project health metrics, including burn-down charts, velocity, and other relevant Agile metrics.
• Mentor team members, promote Agile thinking, and encourage adherence to established Agile processes while recognizing when teams require flexibility.
• Facilitate estimation activities, including story points and Planning Poker.
• Maintain the product backlog and Scrum/task board in partnership with the team and Product Owner.
• Ensure the quality and integrity of Agile artifacts.
• Capture and track impediments, risks, and dependencies through resolution.
• Update team improvement backlogs with commitments identified during retrospectives.
• Complete and distribute team Commitment Reports and End-of-Sprint Reports based on sprint demonstrations and Product Owner acceptance.
• Help teams balance Agile best practices with the practical needs of the organization and individual working groups.
• Support teams working with data initiatives and use data and metrics to improve sprint planning, execution, and delivery.

Required Qualifications

• Bachelor's degree from a four-year college or university, or 7+ years of relevant experience in lieu of a degree.
• 5+ years of experience with project management concepts and practices.
• 3+ years of Scrum Master experience.
• Certified ScrumMaster (CSM) certification.
• Experience supporting multiple and/or large-scale Agile teams.
• Strong experience with sprint planning, sprint management, backlog management, estimation, retrospectives, demonstrations, and other Scrum ceremonies.
• Experience developing and tracking Agile metrics such as velocity and burn-down charts.
• Demonstrated ability to identify and remove impediments, manage risks and dependencies, and support continuous improvement.
• Strong understanding of Agile and Scrum principles with the ability to adapt practices based on team and organizational needs.
• Strong planning, organizational, facilitation, and team leadership skills.

Preferred Qualifications

• Experience supporting data transformation, data warehouse, or similar data-focused initiatives.
• Experience working with Jira and using Jira data and metrics to support Agile planning and team performance.
• Experience supporting cloud or AWS data migration/transformation initiatives.
• Experience moving teams or organizations from Waterfall to Agile methodologies.
• Experience supporting Agile teams across multiple business or functional areas.
• Excellent written, verbal, and electronic communication skills.
• Ability to interact effectively with individuals at all levels of an organization.
• Strong presentation skills with the ability to deliver persuasive and informative presentations.