QA Tester

QA Tester
Location:  St. Louis, MO (Hybrid)
Duration:  12 Month Contract

Key Responsibilities:

Manual Test Planning & Execution

• Review business requirements, user stories, acceptance criteria, and solution designs to determine appropriate test coverage.
• Develop and execute detailed manual test cases and test scenarios.
• Perform functional, integration, system, end-to-end, regression, exploratory, and negative testing.
• Validate business rules, application behavior, data flows, and customer journeys.
• Identify and prepare appropriate test data and test conditions.
• Maintain reusable manual regression test suites for assigned products.
• Clearly communicate testing progress, results, risks, and release-readiness concerns.

Defect Management

• Identify, document, and track application defects through resolution.
• Create clear defect documentation, including steps to reproduce, expected versus actual results, and supporting evidence.
• Partner with developers, Business Analysts, Product Owners, and vendors to reproduce and troubleshoot defects.
• Retest resolved defects and perform appropriate regression testing.
• Distinguish application defects from requirements gaps, data issues, configuration issues, and expected system behavior.

End-to-End Digital Testing

• Manually validate complete customer and co-worker journeys across applicable digital channels.
• Test interactions and data flows across multiple applications and system integration points.
• Validate positive, negative, boundary, and exception scenarios rather than testing only the expected "happy path."
• Identify inconsistencies in functionality, business rules, content, navigation, or customer experience.
• Validate that changes to one area of a digital experience do not negatively affect existing functionality.

Agile Product Delivery

• Work as an embedded member of an Agile product team.
• Participate in refinement, planning, demonstrations, and other applicable team activities.
• Review requirements and acceptance criteria early to identify gaps, ambiguity, or scenarios requiring additional clarification.
• Partner with Product Owners and Business Analysts to ensure requirements are clear and testable.
• Coordinate testing activities with development and release schedules.
• Support production release validation and post-deployment testing.

Required Qualifications

• 3+ years of hands-on manual software testing or QA experience preferred.
• Demonstrated experience creating and executing manual test cases and test scenarios.
• Experience with functional, system, integration, end-to-end, regression, exploratory, and negative testing.
• Experience testing applications against business requirements, user stories, and acceptance criteria.
• Experience documenting, tracking, retesting, and closing software defects.
• Experience working within an Agile/Scrum product delivery environment.
• Hands on experience with Zephyr Scale, Jira, Confluence, SharePoint.
• Strong analytical and problem-solving skills.
• Strong attention to detail and ability to identify unexpected system behavior and edge cases.
• Strong written and verbal communication skills.
• Ability to work independently, manage testing priorities, and clearly communicate quality risks.