Lead Business Analyst

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position.

“Beware of scams. S3 never asks for money during its onboarding process.”

Job Title: Lead Business Analyst

Location: Remote

Contract Length: 6 Months

Job Ref # 247889

Required Qualifications

Experience

• Strong technical and business experience
• Experience working closely with digital technical product managers
• Experience writing requirements for technical partners
• Experience analyzing data from Snowflake and other data sources
• Experience supporting intake, assessment, and management of new ideas and proposals
• Experience gathering and clarifying requirements with stakeholders
• Experience collecting, aggregating, organizing, and analyzing performance data
• Experience generating reports and dashboards to visualize key metrics
• Experience identifying trends, anomalies, and areas for optimization
• Experience analyzing user feedback and operational metrics
• Experience supporting team coordination, communication, documentation, and presentations
• Experience improving data collection, reporting processes, workflows, and best practices
• Proven experience in a support, coordination, or administrative role

Required Technology

• Snowflake
• Adobe Analytics
• Tableau
• SQL
• Microsoft Office Suite
• Advanced Excel
• Jira Work Management (JWM)
• Jira
• Clarity
• Foundational understanding of AWS AI services
• Foundational understanding of OpenAI
• Foundational understanding of Anthropic

Education

• Bachelor's degree in Business Administration, Communications, Computer Science, Information Systems, or a relevant field
• OR equivalent practical experience

Additional Requirements

• Understanding of conversational AI technologies, including Natural Language Understanding (NLU), Large Language Models (LLMs), and generative/agentic AI
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Strong attention to detail and accuracy
• Ability to work collaboratively in a team environment
• Ability to independently manage tasks

Preferred Qualifications

• Previous experience supporting a technology or AI-focused team
• Familiarity with project management principles
• Experience working with idea management systems or CRMs
• Exposure to performance analytics or business intelligence reporting
• Understanding of agentic AI concepts

Responsibilities

• Receive, log, and track incoming ideas and proposals for conversational AI solutions
• Assist with initial assessment of ideas and ensure required information is captured
• Coordinate with stakeholders to gather details, clarify requirements, and facilitate decision-making
• Maintain documentation and databases related to idea intake, progress, and outcomes
• Support collection, aggregation, and organization of conversational AI performance data
• Generate reports and dashboards related to usage, user satisfaction, effectiveness, and ROI
• Identify trends, anomalies, and potential optimization opportunities
• Analyze user feedback and operational metrics to support strategy and development
• Provide administrative and logistical support to the Conversational Enablement team
• Facilitate communication between team members, stakeholders, and external partners
• Assist with presentations, documentation, and training materials
• Stay informed on NLU, LLMs, generative AI, and agentic AI
• Propose and implement improvements to idea management, data collection, and reporting processes
• Contribute to development and refinement of team workflows and best practices