Senior Partner Manager

Reports to: VP Customer Experience

Location: US

Team: Customer Experience (Partners)

Contract type: Full-time

Start date: ASAP

Say hello to Strapi

You'll be joining a team of over 60 Strapiers, remotely located across the USA, France, Spain, and beyond. We offer a fully remote, global, diverse, and inclusive environment with a collaborative, transparent, and caring culture.

We exist to fuel the world's creativity and productivity by unleashing the power of content. We've built the next-generation CMS that does exactly that, across the full lifecycle and the entire stack. It's open source. JavaScript. Headless. Community first. And free. It will stay that way forever.

At Strapi, we don't expect you to meet every requirement. If you believe in what you have to contribute and in your ability to elevate the team, we want to hear your story.

Mission

Own and grow the partner channel end-to-end, from sourcing and closing partner deals to the customer's full lifecycle with Strapi, turning partners into long-term advocates.

Why this role matters

Partners are one of Strapi's strongest revenue levers. Live pipeline analysis shows partner-sourced deals close at roughly $22,000 in average contract value, nearly three times the inbound average of about $8,800. Until now, the partner program has sat in Marketing, disconnected from the Sales, Implementation, and Support teams who actually deliver on those relationships once a partner brings in a deal.

This role moves the partner program into Customer Experience to close that gap. You'll own the partner relationship across the full journey: co-selling with our Technical Account Executive team, keeping deal governance clean in HubSpot, and making sure partner-sourced customers get a handoff to Implementation that reflects everything the partner already knows about them. You'll also be a key part of the agency partner track inside our broader outbound motion, one of the three campaign priorities the outbound task force has been building toward this year.

Team culture

You'll work cross-functionally with Sales (our Technical Account Executives), Implementation, Support, and Marketing. You'll balance relationship building with operational rigor and be expected to drive measurable revenue outcomes.

What your job looks like day to day

• Manage and grow our top enterprise partners: QBRs, joint pipeline reviews, expansion plays.
• Recruit new enterprise profile anchor partners across SI and agency profiles, including agency partners as part of the outbound motion.
• Own partner-sourced ARR as your primary KPI, with partner-influenced pipeline as a secondary KPI.
• Manage deal registration governance and attribution in HubSpot.
• Coordinate with the Technical Account Executive team on co-sell motions and deal handoffs.
• Coordinate with the Implementation team so partner-sourced customers get a clean handoff, with the technical and use case context the partner already gathered.
• Build and maintain enablement resources: certification, onboarding materials, sales collateral.
• Build co-marketing programs with top partners: joint content, webinars, case studies, in partnership with Marketing.
• Own partner tier management and graduation or disqualification decisions for the long tail.

You are not a pure business development hire who opens relationships but doesn't close. You will manage a book of business and hold it accountable to revenue.

About you

• 4 to 7 years in partner management, channel sales, or alliances in a B2B SaaS environment.
• Experience managing SIs, agencies, or consulting partners, not just tech alliances.
• Comfortable running co-sell motions alongside an AE team.
• Program building instinct: you can build enablement and run campaigns, not just manage relationships.
• CMS, DXP, or developer tooling ecosystem experience is a plus.

Strapi Benefits

• Work from anywhere, with a remote setup & co-working budget.
• Equity for every qualified Strapier.
• Minimum 25 days PTO per year, regardless of location.
• Expanded health benefits: premium medical, dental, and vision coverage.
• Mental health support through Moka.care.
• 5 paid emergency days per year.
• 16 weeks fully paid parental leave after your first year.
• Latest tech: MacBook Pro.
• Learning and development budget from day one.
• Twice yearly team offsites, in person and virtual.
• $1,500 referral bonus.

Compensation

Compensation for this role will depend on several factors, including location, internal equity, and the candidate's qualifications and experience. Strapi offers a competitive and comprehensive benefits package. The benefits listed above apply to everyone, with additional country-specific benefits available depending on local regulations.

Annual hiring range of $70K to $110K in the US. Within the range, individual pay will be based on a candidate's skills and experience as they relate to the specific requirements of the role.

Talent Acquisition Process

• First video call with the Hiring Manager.
• Program assessment and debrief.
• Meet leaders of the Customer Experience Team.
• Meet the Team: connect with Strapiers.
• Reference checks.

This process usually takes 2 to 3 weeks.

Celebrating You being YOU!

Strapi's mission is to empower the worldwide community of users to build a million tailor-made projects. To do that, we are growing a diverse team representative of the users we serve. We are committed to building a safe workplace where everyone feels empowered to bring their authentic selves. By being you and bringing your unique difference, perspective, culture, experience, lifestyles, and challenges, you actually help all of us succeed and grow to be the best version of ourselves!

It is important to us to create an accessible and inclusive candidate experience. Please let us know if there are any adjustments we can make to assist you during the hiring and interview process.

📖 Want to learn more about us?

Take a look at our Careers Website, Join our community, read our latest news at Strapi's blog, learn more about our story and check out our Glassdoor page!