Vice President, Inside Sales
The Vice President, Inside Sales Organization (ISO) is responsible for leading the overall commercial inside selling organization within the Business Solutions Division and driving growth of General Line, Adjacency, and Technology Sales. Execute sales strategies against corporate goals and objectives, develop and scale up new business and customer bases.
Will be charged with directing the business development and inside sales effort; monitoring the results, quantifying the successes and shortfalls, adjusting as needed, and contributing the baseline strategies employed and fostering the strategies to be employed. Responsible for the total sales performance and direction for ISO, including General Line, Adjacency, and Technology Sales teams.
Lead the management team to formulate business strategies and operational plans to ensure the business' competitive position in the market and to drive profitability.
This position will be the key driver for Growth within BSD. This team will share best practices in the marketplace, develop strategies, and build pipelines per market that will increase BSD's profitable growth.
Primary Responsibilities:
- Revenue & Profitability Growth: The position is responsible for the development and execution of sales strategy for all products and services within the Business Solutions Division via Inside Sales, including general line, adjacency, and technology products and services. Coordinate and collaborate with VP’s and other applicable business units to help develop and execute against an overall BSD sales strategy, including merchandising, marketing, IT, E-Commerce, new product development, sales operations and pricing strategy, and other internal partners. Ensure full and complete compliance of all selling activities to Company standards and to all federal and state regulations. Manage and grow a team of talented sales professionals, leading and directing them to execute successfully against the Company's strategic plan.
- Customer Focus: Leads the Inside Sales Organization to ensure strong customer relationships. Develops a culture of customer focus to drive success. Develops direct relationships with executives in strategic customer accounts to ensure long-term customer retention.
- Strategic Planning: Leads the strategic planning process for Inside Sales to develop the “road map” for profitable business growth in North America for the BSD Inside Sales Organization (ISO). Evaluates infrastructure needs to support an inside selling strategy, identify key opportunities, prioritize those opportunities through a broad and far vision to include initiating and managing business development activities that will strengthen, expand and drive market penetration. Facilitate and manage through approved changes.
- Operating Budget: Leads and coordinates with BSD Finance the preparation of an annual ISO operating budget to deliver an annual plan with growth and revenue targets. Implements business controls (monthly reviews, etc.) to ensure an ongoing focus on annual business performance and actions required to achieve annual plan metrics.
- Marketing Development: Provides senior level guidance and support in the development and management of marketing strategy for customer relationships to enable optimal business growth with trade partners. Constantly reinforces the focus on vendor program development as the leading priority in the business with all associates. Constantly monitors and reports to other team members and internal management all market intelligence that may positively or negatively impact ISO practices and operations.
Education and Experience:
- Level of Formal Education: Bachelors degree or equivalent experience
- Area of Study: Business
- Years of Experience: Minimum 10 years’ experience in related field
- Type of Experience: Strong Sales and Business Development Skills, B2B Sales, Marketing or related field
- Skills and Ability:
- Strategic business planning skills and skilled new business growth
- Leadership and coaching skills with demonstrated ability to successfully influence senior level management, executives, and key clients
- Product and vendor knowledge
- Organizational and project management skills
- Analytical and problem-solving skills
- Written and verbal communication skills
- Information Systems: Solid MS Outlook, MS Word and PowerPoint, advanced Excel and Access. Experience with pricing and originations tools, such as Aprimo or similar software, Salesforce, Sharepoint, Cognos, AOP’s, Gmillennia
- Personal Attributes:
- Must have excellent verbal and written communication skills and the flexibility to operate well in a rapidly changing and often high-stress environment
- Analytical
- Ability to multi-task and direct
- Overcomes obstacles
- High integrity
- Collaborative and influential
- Enthusiastic and results driven
- Team-oriented
- Adaptable and open to change
- Embraces diversity and inclusion
- Other/Preferred: This position will have regular contact with peer leaders, Human Resources, Sales Support, Training, and Headquarters and Field leadership teams.
About The ODP Group: The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.
Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.
Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.
Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
How to Apply: Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.
Required Skills
Required Languages
🇬🇧 English