Director, Application Services and Security Administration

Required Qualifications: (as evidenced by an attached resume)

● Bachelor’s degree.

● 5 years of enterprise systems experience.

● Management experience.

● Oracle Fusion Cloud (HCM/ERP/EPM) operations experience.

● Experience with Oracle Cloud Infrastructure (OCI).

● Oracle Integration Cloud (OIC) experience.

● Experience managing enterprise security and role-based access controls.

● SaaS and iPaaS experience.

● DevOps or cloud modernization initiatives experience.

● Experience with API-based integration architectures.

Preferred Qualifications

● Oracle Cloud certifications (OCI, OIC, Fusion Applications).

● Experience leading hybrid on-prem to cloud migrations.

● Experience with audit frameworks and regulated environments.

● Experience implementing monitoring and observability tooling.

● OCI/CD and automated deployment practices experience.

Brief Description of Duties:
The Director of Application Services and Security Administration will lead enterprise application operations, cloud integrations service, and access governance across a portfolio that includes PeopleSoft Campus Solutions (SIS), Oracle Fusion Cloud (HCM, ERP, EPM, PCM, EDM), Oracle Cloud Infrastructure (OCI), and Oracle Integration Cloud (OIC).
This role is foundational to the University’s digital transformation and evolving cloud operating model. The Director will oversee Application & Environment Operations (PeopleSoft + Oracle Cloud), Integration Architecture & Services setup and maintenance (OIC/API), and Access/Security Administration.
The Director will work in close collaboration with the AVP to operationalize the EAI operating model, strengthen DevOps practices, and ensure enterprise stability, security, and scalability. The incumbent will possess the ability to manage multiple high-priority initiatives simultaneously, the ability to communicate effectively with others, and the ability to translate complex technical concepts into clear guidance for executive, functional, and technical audiences.

Enterprise Application & Cloud Environment Operations: Define and implement operational standards for PeopleSoft and Oracle Cloud environments:

● Provide hands-on oversight of PeopleSoft Campus Solutions environments (web/app servers, PeopleTools, middleware, patching, package installations, performance tuning).

● Oversee Oracle Fusion Cloud operational support, including configuration management, custom extensions, scheduled processes, and environment readiness.

● Partner with the Infrastructure team to ensure OCI-hosted services are secure, stable, and aligned with enterprise standards.

● Establish environment governance across Dev/Test/UAT/Pre-Prod/Prod, aligned with release management.

● Implement proactive monitoring, logging, observability, and incident response standards.

● Ensure high availability and operational continuity of mission-critical enterprise systems.

● Engage technically in day-to-day environment troubleshooting when necessary.

Integration Architecture & OIC Governance: Collaborate to define integration strategy and architectural standards:

● Lead governance of integrations built using Oracle Integration Cloud (OIC).

● Establish API-first and event-driven integration standards.

● Modernize file-based integrations to secure API-based patterns where feasible.

● Define lifecycle management standards for integrations (version control, deployment controls, documentation).

● Ensure integration security, monitoring, and audit readiness.

● Provide architectural oversight to ensure scalability and resilience of integration patterns.

Access/Security Administration: In collaboration with the AVP for EAI, establish enterprise access governance standards:

● Oversee role-based security design across PeopleSoft Campus Solutions, Oracle Fusion HCM, ERP, EPM, EDM and Fusion Data Intelligence (FDI) base security.

● Implement structured provisioning, de-provisioning, and access review processes.

● Ensure segregation of duties controls and audit compliance.

● Partner with functional stakeholders to translate business roles into secure system roles.

● Establish lifecycle management and documentation standards for access/security.

DevOps & Cloud Operating Model Transformation: In partnership with the AVP for EAI and Director of Sustainment:

● Lead the transition from traditional on-prem administration to cloud-based service management.

● Implement DevOps-aligned practices including structured change control, deployment standards, environment promotion governance, and operational documentation and runbooks

● Define internal SLAs and service metrics.

● Establish operational dashboards and performance reporting.

● Drive continuous improvement and service maturity.

Cross-Director Collaboration & Stakeholder Partnership: Work closely with stakeholders to:

● Ensure environment readiness for releases.

● Translate operational and security requirements into technical standards.

● Serve as a technical advisor to functional stakeholders.

● Navigate cross-director dependencies within the EAI operating model.

● Guide stakeholders through realistic cloud capabilities and constraints.

● Communicate complex operational and security concepts effectively, ensuring shared understanding across technical and non-technical audiences.

Leadership, Talent Development & Organizational Change

● Lead and mentor a multidisciplinary team of developers, systems administrators, integration engineers, and security administrators.

● Guide staff transitioning from on-prem support roles to cloud service management roles.

● Establish clear ownership, accountability, and documentation practices.

● Recruit, coach, and evaluate staff.

● Build a culture of collaboration, operational discipline, and shared responsibility.

● Support workforce planning aligned with EAI strategic priorities.

Other duties as assigned.

Special Notes:
This is a full-time appointment. FLSA Exempt position, not eligible for the overtime provisions of the FLSA. Minimum salary threshold must be met to maintain FLSA exemption.

SUNY implemented a hybrid telecommuting pilot program. This position has been approved to participate in the pilot, which allows for up to 5 remote days per pay period.

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