Senior Learning Management Systems & Enterprise Applications Administrator

Required Qualifications: (as evidenced by an attached resume)
Bachelor's degree. In lieu of a degree, a combination of education and relevant experience totaling eight [8] full-time years may be considered. Four [4] years of full-time experience administering Enterprise Resource Planning (ERP) or Learning Management Systems, or similar systems. Experience scripting/programming (e.g., PowerShell, Python, Bash, Perl, or similar).

Preferred Qualifications:
Advanced degree (foreign equivalent or higher). Experience administering Brightspace/D2L or another major LMS platform (e.g., Canvas, Blackboard, Moodle). Experience with patching and troubleshooting applications. Experience in patching and maintaining Crystal Reports servers. Experience with relational databases and SQL queries. Experience configuring or supporting Managed File Transfer (MFT) solutions. Higher education experience. Experience with Learning Tools Interoperability (LTI), Security Assertion Markup Language / Single Sign-On (SAML/SSO), or API-based system integrations.

Position Summary:
The Learning Management System (LMS) & Enterprise Application Administrator will manage our Learning Management System and a portfolio of mission-critical application.  Responsibilities include configuring, integrating, automating, and trouble shooting these interconnected systems to support faculty, staff and students.  The incumbent will possess the ability to communication with others effectively and provide excellent customer service.  Success in this role requires a service -oriented mindset, strong scripting proficiency, and the ability to maintain complex automated processes. The incumbent should be adept at working independently and managing multiple concurrent projects 

Essential Duties and Responsibilities

Learning Management System Administration:

● Serve as primary administrator for Brightspace (D2L), including system configuration, tool/widget management, role and permission structures, and org unit hierarchy.

● Manage course shell creation, term rollover, enrollment synchronization, and integration with the Student Information System (SIS) and identity/SSO systems.

● Administer LTI integrations with third-party academic tools.

● Monitor system performance and availability; coordinate with the vendor and internal teams on upgrades, patches, outages, and root-cause analysis.

● Provide Tier 2/3 support for escalated LMS issues and coordinate with the vendor's support organization as needed.

● Develop and maintain LMS-related reporting and analytics for academic units and University leadership.

Enterprise Application Administration & Support:

● Clockwork: Install, upgrade, configure, and administer Clockwork server. Manage materialized views.

● Implement SSO, install, upgrade, configure, and migration the servers and application.

● Install, configure, upgrade ColdFusion and Sunapsis application. Coordinate with DBAs to backup and administer the server database.

● Administer document imaging application, including installation, configuration, and upgrade.

● Configure, monitor, and troubleshoot secure scheduled and ad hoc file transfer jobs between internal and external systems, including encryption, key management, and job scheduling. Participate in installation, set up, and configuration.

● Serve as a point of escalation for application issues, coordinating with vendors, campus IT teams, and functional business owners to resolve problems.

Oracle SaaS & Oracle Integration Cloud (OIC):

● Supports Oracle Cloud by managing SaaS Fusion Application environments for HCM, ERP, Fusion Data Intelligence (FDI), Oracle Enterprise Data Management (EDM), Enterprise Performance Management (EPM), and Oracle Integration Cloud (OIC).

Scripting, Automation, and Integration:

● Design, write, and maintain scripts (e.g., PowerShell, Python, SQL, Bash, Perl) to automate account provisioning/de-provisioning, data synchronization, batch jobs, and routine administrative tasks across supported systems.

● Build and maintain data feeds and integrations between the LMS, SIS, HR systems, and other enterprise applications.

● Automate monitoring, alerting, and health-check routines to proactively identify and resolve system issues.

● Write and optimize SQL queries against relational databases to support reporting, troubleshooting, and data validation.

Governance, Documentation, and Collaboration:

● Create and maintain system documentation, standard operating procedures, and knowledge base articles for supported systems.

● Participate in change management processes, including testing patches and upgrades in non-production environments prior to deployment.

● Ensure compliance with FERPA, data privacy, and University information security policies across all supported systems.

● Collaborate with faculty, staff, academic departments, and other IT teams to gather requirements and implement system enhancements.

● Provide training and user support materials for faculty and staff on supported applications.

● Participate in scheduled maintenance windows and provide occasional off-hours/on-call support for critical system issues.

● Perform other duties as assigned.

● Occasional early morning, evening or weekend work may be required to support system maintenance windows, upgrades, or critical incident response.

Special Notes:
This is a full-time appointment. FLSA Exempt position, not eligible for the overtime provisions of the FLSA. Minimum salary threshold must be met to maintain FLSA exemption.

SUNY implemented a hybrid telecommuting pilot program. This position has been approved to participate in the pilot, which allows for up to 5 remote days per pay period.

Occasional early morning, evening or weekend work may be required to support system maintenance windows, upgrades, or critical incident response.

Resume/CV and cover letter should be included with the online application.

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at (631) 632-6280 or visit OEA.

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