2h 44m ago
Product Manager, Resident Intake and Retention
$100k - $125k USD/yr
market_researchproduct_management
📡Fully Remote
|DenverProduct Manager, Resident Intake and Retention
starrez | Student housing software
23 hours 17 minutes agoFully Remote
Full Time
Denver
$100k - $125k USD/yr
Title: Product Manager, Resident Intake and Retention
Location: US - Remote
<div class="content-intro"><p><strong data-stringify-type="bold">About StarRez</strong></p> <p><br>StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.</p></div><p><span style="color: rgb(0, 117, 219);"><strong><span data-contrast="none">The Role</span></strong><span data-ccp-props="{"335559739":0}"> </span></span></p> <p><span data-contrast="auto">As Product Manager of Resident Intake & Retention, you will help shape and deliver product experiences across the resident journey, with a focus on areas such as acquisition, conversion, engagement, and retention.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">In this role, you’ll develop a strong understanding of customer and user needs and work with Product leadership, Engineering, Quality, Design, and customer-facing teams to turn meaningful problems and opportunities into impactful product solutions.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">You’ll own defined product problems and initiatives from discovery through delivery and continuous improvement within the broader strategy for the Resident Intake & Retention domain. You’ll use customer insights, product data, experimentation, and market context to recommend priorities, evaluate trade-offs, and measure outcomes.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span style="color: rgb(0, 117, 219);"><strong><span data-contrast="none">Role Specifics</span></strong><span data-ccp-props="{"335559739":0}"> </span></span></p> <ul> <li><strong><span data-contrast="none">Work Location:</span></strong><span data-contrast="none"> United States, Remote OR Hybrid, Denver CO</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><strong><span data-contrast="none">Travel:</span></strong> <span data-contrast="none">5% (The percentage of travel is an estimate and can vary based on business needs.)</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><strong><span data-contrast="none">Reporting Structure:</span></strong><span data-contrast="none"> This role reports to the Senior Director, Product.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> </ul> <p><strong><span data-ccp-props="{"335559739":0}">Application Deadline: This role will accept applications on a rolling basis until filled. </span></strong></p> <p><span style="color: rgb(0, 117, 219);"><strong><span data-contrast="none">What You Will Own</span></strong><span data-ccp-props="{"335559739":0}"> </span></span></p> <ul> <li><span data-contrast="auto">Own the product vision, strategy, and roadmap for the Resident Intake & Retention domain across the full product lifecycle</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Drive roadmap prioritization and trade-offs to deliver measurable impact across acquisition, conversion, retention, and revenue</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Own product performance against key KPIs, including revenue, adoption, usage, and customer retention</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Develop and evolve pricing, packaging, and value propositions to optimize business outcomes</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Build deep customer and market insight through ongoing research, customer engagement, and win/loss analysis</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Lead data-informed, hypothesis-driven product development, using experimentation and metrics to guide decisions</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and high-quality delivery</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Collaborate cross-functionally with Sales, Marketing, and Customer Success to align priorities, support positioning, and deliver customer and business value</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> </ul> <p><span data-ccp-props="{}"> </span></p> <p><span style="color: rgb(0, 117, 219);"><strong><span data-contrast="none">Required Qualifications</span></strong><span data-ccp-props="{"335559739":0}"> </span></span></p> <ul> <li><span data-contrast="auto">2+ years of product management experience in B2B SaaS environments</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Experience contributing to products or meaningful product initiatives through discovery, delivery, launch, and iteration</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Experience conducting customer discovery and using customer, market, or product insights to inform decisions.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Ability to translate customer and business problems into clear product requirements and priorities.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Experience working cross-functionally with Engineering, Design, and other stakeholders to deliver software products.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Familiarity with product metrics and using data to evaluate product performance and inform decisions.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">Strong communication, problem-solving, and prioritization skills, with the ability to navigate competing needs and articulate trade-offs.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="auto">High ownership mindset with a bias toward action and results</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> </ul> <p><span data-ccp-props="{}"> </span></p> <p><span style="color: rgb(0, 117, 219);"><strong><span data-contrast="none">Preferred Qualifications</span></strong><span data-ccp-props="{"335559739":0}"> </span></span></p> <ul> <li><span data-contrast="auto">Experience working in scale-ups or growth-stage product environments</span></li> <li><span data-contrast="auto">Experience working on funnel optimization, product-led growth, and partnership-driven growth</span></li> <li><span data-contrast="auto">Familiarity with experimentation practices and hypothesis-driven development</span></li> <li><span data-contrast="auto">Experience working with operational or multi-sided platforms</span></li> </ul> <p><span data-ccp-props="{}"> </span></p> <p><span style="color: rgb(0, 117, 219);"><strong><span data-contrast="none">Reasons to join our Team:</span></strong><span data-ccp-props="{"335559739":0}"> </span></span></p> <ul> <li><span data-contrast="auto">Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years</span><span data-ccp-props="{"335559739":0}"> </span></li> <li><span data-contrast="auto">Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members.</span><span data-ccp-props="{"335559739":0}"> </span></li> <li><span data-contrast="auto">A supportive team environment with emphasis on learning and development opportunities</span><span data-ccp-props="{"335559739":0}"> </span></li> <li><span data-contrast="auto">Our Promise: You will learn, grow, and be appreciated for your impact and contributions.</span><span data-ccp-props="{"335559739":0}"> </span></li> <li><span data-contrast="auto">Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.</span><span data-ccp-props="{"335559739":0}"> </span></li> </ul> <p><em><span data-contrast="none">Even if you don't have all the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! </span></em><span data-contrast="auto"> </span><span data-ccp-props="{"335559739":0}"> </span></p> <p><em><span data-contrast="none">We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.</span></em><span data-ccp-props="{"335559739":0}"> </span></p> <p><strong><em><span data-contrast="none">Notice to external Recruiters and Recruitment Agencies:</span></em></strong><span data-ccp-props="{"335559739":0}"> </span></p> <p><em><span data-contrast="auto">StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.</span></em><span data-ccp-props="{"335559739":0}"> </span></p><div class="content-pay-transparency"><div class="pay-input"><div class="title">US - Salary Range</div><div class="pay-range"><span>$100,000</span><span class="divider">—</span><span>$125,000 USD</span></div></div></div><div class="content-conclusion"><p>StarRez is an equal opportunity employer.</p></div>
Required Skills
market_researchproduct_management
Required Languages
🇬🇧 English