project manager sr - Green Dot Assist (Nashville, TN - U.S.)

The Project Manager for Green Dot Assist will lead the planning, coordination, and execution of Starbucks' AI-powered operational support platform, ensuring successful delivery across stakeholders, technology teams, and store operations. This role is responsible for driving project milestones, managing risks and dependencies, and ensuring Green Dot Assist delivers an intuitive, reliable experience that helps partners quickly access Starbucks Standards information. 

• Develop a deep understanding of projects within the program portfolio, manages assigned projects with a clear understanding of business and IT context, and develops an understanding of cross-program portfolio dependencies.

• Drive complex, cross-functional enterprise projects, leading multiple efforts simultaneously.

• Lead high performing, cross-functional, often globally distributed teams.

• Work independently, with limited day-to-day guidance from senior program management leadership.

• Perform core project management duties, including guiding the project through formal approval and funding gates; developing a project plan that includes a detailed budget, project timeline, detailed task-driven schedule, project RACI and resource plan, and communication plan; and managing project execution from analysis/design through build, test, and deployment.

• When leading an Agile project, partners closely with the scrum master and product owner on all activities.

• Ensure that project status reports are relevant, transparent, and add value.

• Partners with relevant IT and business hiring managers to ensure that the project has the skillsets and resources required for delivery.

We’d love to hear from people with:

• 3+ years of experience as a project manager in IT or a software development setting

• 5+ years of experience working in IT or a software development setting

• Experience using Agile methods and working on complex, integrated platforms required.

• Bachelor’s Degree required or equivalent experience; Master’s Degree in Information Systems, Computer Science, Business Administration, or

• Management preferred.

• PMP, PgMP, and Scrum Master Certifications are a plus.

• Understanding of IT program and portfolio management practices.

• Expert-level knowledge of standards and practices for IT project and program lifecycle management activities and 

  deliverables.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.  Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.  You will also have access to backup care and DACA reimbursement.   Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.  For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

 We do our best work together, which is why we are onsite 4 days per week in the Nashville office.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.