53m ago
Client Success Specialist
68k - 80k CAD/yr≈ $48.4k - $57k USD/yr
📡Remote In-Country
|CanadaClient Success Specialist
Spektrix | Software
53m agoRemote In-Country
Full Time
IC
Canada
68k - 80k CAD/yr≈ $48.4k - $57k USD/yr
- Reports to: Manager, Client Success Delivery
- Location: British Columbia (Remote)
- Please note that though this role is remote, team members are expected to be available to attend key on-site events 2-4 times per year in the NYC office. The onsite weeks are scheduled in advance and travel expenses are covered by the business. Other occasional travel may also be required.
- Hours/Status: Full-Time, exempt
- Regular hours are usually 9am-5pm or 10am-6pm, Monday-Friday.
- Occasional on-call work is required on a rotational basis (evenings 1:00-9:00 pm and weekends 10:00 am-6:00 pm).
- Salary (CAD): $68,000-$80,000
The role
Spektrix has an exciting opportunity for Client Support Specialists to join our team!
As one of our Client Success Specialists (CSS), you'll provide accurate and timely support and consistent relationship management to Spektrix clients as a member of a Client Success Delivery Team. You'll act as the named relationship owner for an assigned group of clients, while also contributing to the shared reactive support the team provides across its full client cohort. Ultimately, the success of this role is achieved through the delivery of services that lead to successful outcomes for all Spektrix clients within the delivery team’s portfolio.
If you thrive on building meaningful connections, solving puzzles on the fly, and helping arts and cultural organizations succeed, we’d love for you to join us!
Spektrix has an exciting opportunity for Client Support Specialists to join our team!
As one of our Client Success Specialists (CSS), you'll provide accurate and timely support and consistent relationship management to Spektrix clients as a member of a Client Success Delivery Team. You'll act as the named relationship owner for an assigned group of clients, while also contributing to the shared reactive support the team provides across its full client cohort. Ultimately, the success of this role is achieved through the delivery of services that lead to successful outcomes for all Spektrix clients within the delivery team’s portfolio.
If you thrive on building meaningful connections, solving puzzles on the fly, and helping arts and cultural organizations succeed, we’d love for you to join us!
Required Languages
🇬🇧 English