Product Consultant - IoT

Sparknz | Telecommunications

3h 59m ago

Hybrid

Full Time

New Zealand

Spark helps all of New Zealand win big in a digital world. As New Zealand's leading telecommunications company, we connect millions of New Zealanders and support thousands of businesses through our mobile, broadband, IT and cloud solutions.

At the heart of our strategy, SPK-30, is our ambition: It’s better with Spark. Whether it’s our network performance, customer experiences, or the workplace culture we create with our people, we want it to be better with Spark.   

Our industry moves at pace, and so do we. Technology, customer expectations and business needs are constantly evolving. We embrace change, work together to solve problems that matter and focus on creating better outcomes for our customers, communities and Aotearoa. Our people are empowered to take ownership, keep learning and make a real impact.

About the Role:

The Product Consultant is the technical and commercial bridge between Customers, Sales, Product Management, Solution Consulting, Delivery and Vendor Partners. Working across Spark's IoT portfolio, you will help customers solve real business challenges through technology, translating customer requirements into practical commercial and technical solutions. You will act as a trusted advisor throughout the customer lifecycle, supporting pre-sales engagements, solution design, opportunity development, proposition evolution and post-sales growth whilst providing deep subject matter expertise across Spark's IoT products and services.

Day to day you will be involved in:

- Working alongside BDMs, Client Leads and Sales Specialists to qualify opportunities and shape customer outcomes through consultative engagement.
- Leading technical discovery workshops and translating business requirements into IoT solution designs, architectures and recommendations.
- Acting as the subject matter expert in customer conversations for Spark's IoT portfolio including Connectivity, Private Networks, Tracking, AI Vision, and emerging technologies.
- Developing and delivering compelling customer presentations, demonstrations, proposals, business cases and responses to RFP opportunities.
- Collaborating with Product Managers to identify market opportunities, customer needs, competitive insights and product improvement initiatives.
- Working with vendors, engineers and delivery teams to ensure solutions are technically viable, commercially sound and operationally supportable.
- Supporting post-sales customer engagements by providing strategic guidance, roadmap discussions, solution optimisation and expansion opportunities.
- Working alongside Customer Delivery Specialists and Client Leads to drive new growth and increase uptake and engagement in existing customer solutions.
- Driving knowledge sharing, customer enablement and internal capability uplift through training, documentation and thought leadership.

What experience you'll bring?

You will have proven experience in technology consulting, pre-sales, solution architecture, product management or a related customer-facing role, ideally within telecommunications, connectivity, IoT, cloud or managed services. You will combine strong commercial acumen with the ability to understand and communicate complex technical concepts to both business and technical audiences. Ability to communicate and lead presentations to a variety of stakeholders is critical. A natural collaborator and problem solver, you will be comfortable influencing stakeholders, leading customer conversations, developing solution recommendations and holding vendors and delivery partners accountable for outcomes. Experience with IoT connectivity, fleet and asset management, AI Vision, networking, cloud platforms or digital transformation initiatives would be highly advantageous

WHY CHOOSE US:

Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai

At Spark, diversity and inclusion are simply part of how we work here, built into our everyday decisions, behaviours and ways of working. We want everyone to feel totally comfortable bringing their whole self to work, no matter your gender, ethnicity, orientation, age or ability.

Sustainability: Toitū

As Spark, how we do business is just as important as what we do. We believe technology has a critical role to play in helping Aotearoa transition to a high-productivity low-carbon future, where all New Zealanders can thrive in a digital world. Equity sits at the heart of how we work, and we're focused on partnering in ways that makes a real difference to digital equity across the country. We support our customers and communities by being sustainable ourselves, investing in our people, minimising our environmental impact, and operating a responsible, ethical business.

Benefits: Awhina

Our people matter and we make sure we look after them. At Spark, we've got our people covered with a great range of benefits, including:

Wellbeing - Medical insurance, life, income and trauma protection, wellbeing support and access to our leading Mahi Tahi Wellness program.

Hybrid ways of working - For most teams at Spark this means being in the office for four days a week, and one day being flexible.

Leave - Four weeks annual leave, plus purchased leave, leading parental leave support and study leave.

Spark Credit - $150 monthly Spark account credit for permanent employees to enjoy our products and services.

Spark Share scheme - Opportunities to share in Spark's success through our employee share scheme.

Sustainable commuting - Salary sacrifice options to make public transport and cycling more affordable.

Grow your career - Access learning, development and internal opportunities to build new skills and grow your career across Spark.

Due to the nature and urgency of this role, we are only considering applicants that are based in New Zealand with permanent residency, citizenship, or a valid work visa (with at least 18 months remaining).

At Spark, we’re committed to living our values, with tūhono (connection) at the heart of our mahi. Welcoming whānau into the recruitment process helps create a real sense of belonging and support for each candidate. We just ask candidates to let us know in advance if whānau will be joining, so we can prepare the space and make sure everyone feels comfortable.

Required Languages

🇬🇧 English