Internal Communications Manager

Title: Internal Communications Manager Location: Palo Alto, CA

INTERNAL COMMUNICATIONS MANAGER

RESPONSIBILITIES:

• Advise senior executives on communications gaps and opportunities; turn them into plans that keep employees informed, aligned, and engaged
• Lead change communications for company-wide and cross-division initiatives so employees understand what is changing, why, and what it means for their work
• Build a connected, unified culture across divisions, locations, and newly joined teams
• Develop and lead internal leadership speaking programs (live, filmed, and other formats)
• Set communications strategy and standards so teams use the right tools and channels to reach their audience
• Own and scale the company intranet for diverse organizations; establish style guides, templates, and practices that raise quality
• Manage internal communications in crises
• Shape key internal announcements and narratives
• Use AI to scale communications, improve quality, and increase impact
• Ensure internal and external messages are consistent
• Define how we measure communications and change efforts, and adjust accordingly

BASIC QUALIFICATIONS:

• Bachelor’s degree
• 5+ years of professional experience in business/organizational communications

PREFERRED SKILLS AND EXPERIENCE:

• Experience in internal communications
• 10+ years of experience in communications or public relations
• Experience supporting change management
• Practical experience using AI tools to draft, produce, personalize, or scale communications
• Experience building employee communications or engagement across multiple business units or locations
• Impeccable writing skills
• Ability to quickly grasp and synthesize complex issues
• Established skills in strategic and critical thinking, decision-making, negotiation, and relationship-building
• Highly organized, detail-oriented, and able to thrive under deadline pressure while executing multiple projects simultaneously
• Experience working in a fast-paced, dynamic, results-oriented team environment
• Expert self-starter with extreme ownership; identifies what needs to be done and drives it to completion with little direction

ADDITIONAL REQUIREMENTS:

• Available to travel to SpaceX locations as needed (<10%)
• Ability to share writing samples and examples of previous internal communications campaigns, events, or leadership content
• Based on-site in Hawthorne, CA or the Bay Area, CA. Remote or hybrid work will not be considered

COMPENSATION AND BENEFITS:
Pay Range:
Level 4: $175,000.00 - $255,000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.