Middle Cybersecurity Analyst - Cyber Risk Management

Department:

Technology

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The Cybersecurity Analyst supports the Cyber Risk Management Team by advancing cybersecurity governance practices that strengthen compliance, reduce risk, and enhance the organization’s overall security posture. They’ll support cybersecurity policy management, exception governance, regulatory alignment, audit readiness, and governance reporting while partnering across Cybersecurity, Technology, and business Teams. They’ll contribute to the development and maintenance of policies, standards, risk documentation, compliance tracking, and security metrics that support internal and external requirements. The Cybersecurity Analyst leverages strong analytical, organizational, communication, and problem‑solving skills to manage multiple priorities, translate governance requirements into actionable processes, and promote a culture of security, compliance, and continuous improvement across the organization.

Additional Details:

• This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Massachusetts, Maryland, Montana, New Jersey, New Hampshire New York, North Dakota, South Dakota, Oregon, Pennsylvania, Vermont, Washington, West Virginia, and Wyoming, and Puerto Rico.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Demonstrate advanced analytical skills across diverse cybersecurity domains, leading the identification and resolution of complex cybersecurity issues in areas such as Incident Response, Threat Intelligence, Governance, Risk, and Compliance (GRC), Privacy, Vulnerability Management, and Engineering Operations
• Lead and actively participate in high-priority incident response efforts, taking ownership of critical activities related to the identification, containment, and resolution of security incidents, and providing mentorship to junior analysts
• Drive advanced threat intelligence initiatives, including the development of threat hunting strategies, proactive identification of emerging threats, and the implementation of innovative solutions to enhance the organization's security posture
• Take a lead role in vulnerability management, overseeing and improving the vulnerability assessments and scanning processes, and providing mentorship to junior and mid-level analysts
• Architect and lead the optimization of the organization's security infrastructure, overseeing the implementation of advanced cybersecurity controls, and ensuring the organization is prepared to address evolving cyber threats
• Take a leadership role in maturing GRC initiatives, ensuring comprehensive understanding, and proactively shaping cybersecurity regulations, standards, and best practices within the organization
• Lead privacy initiatives, overseeing the implementation and enforcement of privacy controls and practices, and ensuring the protection of sensitive information in compliance with relevant regulations
• Drive the continual improvement of cybersecurity practices and resilience, staying at the forefront of industry trends and emerging technologies to shape and enhance the organization’s advanced security posture
• Lead the development and execution of comprehensive cybersecurity training and awareness initiatives, tailoring programs to different audiences and providing mentorship to junior team members
• Play a key role in fostering collaboration across the organization, engaging with senior leadership, cross-functional teams, and external stakeholders, and representing the cybersecurity function at a strategic level
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Knowledge of various cybersecurity frameworks and standards (e.g., NIST, ISO 27001) to guide security initiatives
• Knowledge of data protection and privacy regulations (e.g., GDPR, CCPA) to ensure the safeguarding of sensitive information
• Knowledge of incident response procedures and methodologies for effective response to security incidents
• Skilled in conducting risk assessments and developing risk mitigation strategies
• Skilled in using security monitoring tools, SIEM systems, and intrusion detection systems for threat detection and analysis
• Skilled in written and verbal communication skills for reporting and conveying technical information to non-technical stakeholders
• Ability to proactively identify and assess risks, and implement mitigation strategies to protect the organization's assets
• Ability to monitor program risks, issues, and scope related to cybersecurity initiatives with the appropriate level of priority and escalation
• Skilled in collaborating with cross-functional teams and stakeholders to drive cybersecurity initiatives and risk management
• Ability to adapt to evolving threats, technologies, and best practices in the dynamic field of cybersecurity

Education

• Required: High School Diploma or GED
• Preferred: Bachelor’s degree in Cybersecurity, Information Technology, or a related field

Experience

• Required: Intermediate-level experience, fully functioning broad knowledge in cybersecurity principles and concepts, developing skills and knowledge in information technology (IT) operations, programming, systems/software development or another IT related field
• Preferred:
  • Experience in Cybersecurity, IT Governance, Risk Management, and Compliance or Information Technology
  • Familiarity with cybersecurity frameworks such as NIST 800-053, ISO 27001, or PCI-DSS
  • Knowledge of privacy best practices
  • Exposure to GRC platforms (e.g., ServiceNow, Archer, or OneTrust)

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must be able to travel and /or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary

Pay & Benefits

• Competitive market salary from $98,650 to $109,600 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you’ll love:

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.
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