Customer Success Engineer - America

Sonarsource | Software Development

1h 8m ago

On-site

Full Time

United States of America

Who is Sonar?

Sonar is driving the future of agent-centric software development. As the leader in AI code verification and governance, we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable, secure, and maintainable.

Integrating seamlessly with Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin, we help over 75% of the Fortune 100 build trusted, reliable, compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code.

We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia, ServiceNow, Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company count on us to provide independent, explainable, consistent review and governance of their AI-generated code via products like:

SonarQube: The world’s leading AI code review and verification platform.
SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair.
SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective.

Our team operates across global hubs in Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington D.C. We move with a mindset we call CODE:

Committed to our customers and community.
Obsessed with quality.
Deliberate in our decisions.
Effective as one team.

With over $400M in revenue and profitable, fast-paced growth, we are building the backbone of the AI software revolution. If you’re hungry to have an impact, want to build at a fast pace, and ready to work at the forefront of AI, we want to hear from you.

Position description

We're launching Customer Success Engineering — a brand-new function at Sonar, built from Austin Tx. As a founding CSE, you'll help write the playbook. We are proactive technical advisors who own the health, maturity, and growth of a customer portfolio — with AI at the core of how we operate, keeping a pulse on every account so we focus our energy where it creates the most impact. CSE is not support, not services, and not a sales overlay. It's a strategic role for engineers who love technology and business impact in equal measure — and who want to redefine what customer success looks like.

Required Languages

🇬🇧 English