Sales Expert (Adventure Travel Company) - 66138320671

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Role:  Sales Expert 66138320671 (Adventure Travel Company based in London)

Priority Location: United States

Working Hours: 40 hours per week US hours with occasional flexibility

Salary Range: $49,000 to $53,000 USD per annum. You can earn $15,000 to $25,000 per annum in commission, though uncapped so you can always earn more. USD per month
(The final offer is at the client’s discretion and depends on the candidate’s interview result, skills, and experience.)

Type of contract: Independent Contractor 

Type of job: Remote

About the Role:

We’re looking for an experienced and target-driven Sales Expert to join our Sales team in the US!

As a Sales Expert, you’ll play a pivotal role in driving the company’s growth - engaging new customers across phone, chat and email guiding them through the buying process, handling objections with confidence, and consistently exceeding conversion targets. You’ll manage your sales pipeline independently, including actioning follow ups, while also raising the bar for sales effectiveness across the team.

This is a high-impact sales role where you’ll connect deeply with prospective travellers, guide them through emotionally significant decisions and deliver outstanding results. At the same time, our sales function is evolving - we’re building stronger structures, playbooks, and best practices, so you’ll have the chance not just to succeed individually, but to help shape how we sell, to refine processes, and share insights that influence the way our entire team operates.

You'll have a set roster of hours with occasional flexibility to support team sickness, leave or peak periods. Please note these periods may fall on weekends, public holiday shifts, or evenings.

In line with our salary framework, the salary for this role is $49,000 to $53,000 USD per annum. You can earn $15,000 to $25,000 per annum in commission, though uncapped so you can always earn more.

This is a remote position in the US - you must be based and have the right to work in the US to be eligible for this role as we cannot offer visa sponsorship at this time.

Where You Will Spend Your Time:

• Owning your pipeline: managing inbound phone, email, and live chat leads with speed, precision, and care to consistently exceed quota and conversion benchmarks.
• Building trust with customers: using discovery questions, storytelling, and empathy to guide travellers toward booking their next big adventure.
• Adapting and innovating: tailoring approaches to different customers, testing creative tactics, and flagging risks or shifts in behaviour to managers early.
• Driving team effectiveness: sharing best practices, contributing to sales scripts, crafting team wide AI efficiency levers and contributing to objection-handling playbooks.
• Collaborating across time-zones: provide handovers between timezone teams, sharing insights.

What we’d love to see from you:

• A strong track record in sales - consistently meeting or exceeding quota in a performance-driven environment.
• Experience in building customer rapport: confident in positioning and objection handling, with a relationship-led approach in a B2C environment or with a lifestyle brand, across phone and written word.
• Proven ability to multi-task across inbound and outbound enquiries across live chat, phone, and email; balancing speed and attention to detail with personalization.
• Comfort working independently: managing pipeline, flagging risks, and making proactive decisions.
• Collaborative mindset: able to demonstrate teamwork across mutli-functional/timezone teams. You are proactive with regards to sharing insights
• Growth mindset: openness to coaching, willingness to mentor peers, and a drive to continuously raise the bar. Hungry to see your own performance grow, as well as the team’s.
• Passion for travel and human connection - you’ll need to resonate with the company’s mission and customer base.
• Adaptability: thrives in a high-growth, startup-style environment with change and ambiguity.

We’re after the right person, and if you don’t quite hit all the criteria, we’d still encourage you to apply. We’d love to chat and see if you could be a great fit for the company.

Diversity & Inclusion:

We’re led by a BAME, female CEO and building a diverse and inclusive team is incredibly important to us which is why we are building diversity and inclusion into the company hiring, performance and progression framework.

We see our diversity as a key competitive advantage which is why we are committed to hiring top talent regardless of race, religion, colour, national origin, sex, sexual orientation, gender identity, age or status as an individual with a disability.

If you have an additional accessibility or other requirement we haven’t considered, we will do our best to adapt and make sure your needs are met. Once you apply, you will be sent a short Equality, Diversity & Inclusion survey, it would help us immensely if you can complete it.