Director, GTM Systems & AI Transformation

Snorkel AI | Artificial intelligence software

12d 23h ago

Hybrid

Full Time

United States of America

$225k - $290k USD/yr

Title: Director, GTM Systems & AI Transformation Location: San Francisco, CA (Hybrid)

About Snorkel

At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.

We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

Director, GTM Systems & AI Transformation

Reports to: VP, Revenue Operations Team: Senior GTM Transformation Specialist, Senior GTM Engineer Location: San Francisco

About the Role

Snorkel AI's Revenue Operations team designs, builds, and runs the systems, data, and processes that power our Go-to-Market motion. The Director, GTM Systems & AI Transformation leads that effort end-to-end — from systems architecture to workflow automation to AI-enabled process innovation — and manages a small, high-leverage systems team.

This is a hands-on leadership role for someone who can own the technical roadmap and transform the GTM motion. You'll partner directly with Sales, Delivery, Marketing, Finance, and Legal to make sure our systems reflect how the business actually needs to run, and you'll be a trusted business partner to every team you touch.

What You'll Own

Systems Strategy & Architecture

Partner with GTM leaders to define and evolve the systems architecture strategy across Sales, Delivery, Customer Success, Marketing, and more
Set the roadmap for Salesforce and the broader GTM stack (Gong, Clay, Ironclad, Float, CPQ, billing/revenue automation, and future tooling)
Own Salesforce architecture, data integrity, and data hygiene as the foundation of the role — new automation and AI initiatives get built on top of a clean, well-governed baseline
Own vendor relationships and renewals across the GTM stack

Team Leadership

Manage and grow the team, setting priorities and reviewing technical design
Turn ambiguous business requests from Sales, Delivery, and Finance into scoped, shippable system changes
Establish an intake, prioritization, and release process so the team moves from reactive to proactive and keeps stakeholders informed

Data Governance & Process

Define and enforce data hygiene standards and field/object governance across the CRM
Own the orchestration and reliability of revenue data across the GTM ecosystem
Partner with systems and data operations teams to ensure data quality, governance, and visibility across core GTM platforms
Help architecture lead-to-cash processes — handoffs, approvals, escalation paths across Sales, Delivery, and Finance
Partner with Enablement to roll out new features and ensure technology adoption

Automation & AI

Lead AI transformation across GTM by identifying workflow automation and AI-enabled opportunities across the GTM funnel
Implement high-impact AI use cases across the GTM lifecycle, including pipeline management, prospecting intelligence, forecasting signals, and customer insights.
Define and evolve standardized end-to-end GTM processes that streamline execution through automation, integrations between systems, and the use of AI.

What You'll Bring

10+ years in Revenue/Sales/GTM Operations, Business Systems, or CRM architecture, including 3+ years leading and developing high-performing technical teams
Deep, architecture-level Salesforce expertise (object model design, automation, integrations); certifications a plus
Experience owning a GTM tool stack beyond Salesforce (forecasting tools, CLM, data enrichment, billing systems)
Hands-on experience developing with AI tools, scaling AI-based solutions, and managing modern technology stacks, combined with the operational pragmatism to know when and how to deploy them effectively
Strong prioritization and project management skills in fast-moving environments
Exceptional communication and collaboration skills with executives, sales managers, sales reps, cross-departmental leaders, and IT
Comfort operating in a fast-moving, ambiguous environment — startup or high-growth company experience strongly preferred
Strong systems thinking and ability to design durable, scalable solutions instead of one-off fixes
Deep comprehension of the business motions across Marketing, Sales, and Delivery, and the judgment to know where technology and AI can move the needle for each

This role is hybrid schedule for 3 days a week in our Downtown SF office.

Actual compensation will be determined based on factors including skills, qualifications, experience, and geographic location.

Salary range(s) for this role

$225,000—$290,000 USD

Be Your Best at Snorkel

Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Required Skills

salesforcegong

Required Languages

🇬🇧 English

About the Role

What You'll Own

Systems Strategy & Architecture

Partner with GTM leaders to define and evolve the systems architecture strategy across Sales, Delivery, Customer Success, Marketing, and more

Set the roadmap for Salesforce and the broader GTM stack (Gong, Clay, Ironclad, Float, CPQ, billing/revenue automation, and future tooling)

Own Salesforce architecture, data integrity, and data hygiene as the foundation of the role — new automation and AI initiatives get built on top of a clean, well-governed baseline

Own vendor relationships and renewals across the GTM stack

Team Leadership

Manage and grow the team, setting priorities and reviewing technical design

Turn ambiguous business requests from Sales, Delivery, and Finance into scoped, shippable system changes

Establish an intake, prioritization, and release process so the team moves from reactive to proactive and keeps stakeholders informed

Data Governance & Process

Define and enforce data hygiene standards and field/object governance across the CRM

Own the orchestration and reliability of revenue data across the GTM ecosystem

Partner with systems and data operations teams to ensure data quality, governance, and visibility across core GTM platforms

Help architecture lead-to-cash processes — handoffs, approvals, escalation paths across Sales, Delivery, and Finance

Partner with Enablement to roll out new features and ensure technology adoption

Automation & AI

Lead AI transformation across GTM by identifying workflow automation and AI-enabled opportunities across the GTM funnel

Implement high-impact AI use cases across the GTM lifecycle, including pipeline management, prospecting intelligence, forecasting signals, and customer insights.

Define and evolve standardized end-to-end GTM processes that streamline execution through automation, integrations between systems, and the use of AI.

What You'll Bring

10+ years in Revenue/Sales/GTM Operations, Business Systems, or CRM architecture, including 3+ years leading and developing high-performing technical teams

Deep, architecture-level Salesforce expertise (object model design, automation, integrations); certifications a plus

Experience owning a GTM tool stack beyond Salesforce (forecasting tools, CLM, data enrichment, billing systems)

Hands-on experience developing with AI tools, scaling AI-based solutions, and managing modern technology stacks, combined with the operational pragmatism to know when and how to deploy them effectively

Strong prioritization and project management skills in fast-moving environments

Exceptional communication and collaboration skills with executives, sales managers, sales reps, cross-departmental leaders, and IT

Comfort operating in a fast-moving, ambiguous environment — startup or high-growth company experience strongly preferred

Strong systems thinking and ability to design durable, scalable solutions instead of one-off fixes

Deep comprehension of the business motions across Marketing, Sales, and Delivery, and the judgment to know where technology and AI can move the needle for each

This role is hybrid schedule for 3 days a week in our Downtown SF office.

Actual compensation will be determined based on factors including skills, qualifications, experience, and geographic location.

Salary range(s) for this role

$225,000—$290,000 USD

Be Your Best at Snorkel