Senior Sales Operations Associate

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

We’re searching for a dynamic Senior Sales Operations Associate to join Team Snap! As a member of our Revenue Tools & Data Intelligence team, you’ll take ownership of initiatives that improve seller efficiency through better tooling, stronger data quality, and scalable operational processes. You’ll partner closely with Sales, Sales Leadership, CRM Technology, Product, Engineering, and other cross-functional teams to clarify business needs, evaluate tradeoffs, implement solutions, drive adoption, and improve the systems that support our revenue organization.

What You’ll Do

• Define process gaps, tooling needs, and data quality issues; evaluate tradeoffs, and translate them into clear operational or technical requirements and recommended solutions

• Improve and strengthen CRM data quality through cleansing, structuring, enrichment, governance, account maintenance, and execution of account assignments aligned with business rules and evolving team needs

• Manage and improve third-party tools that support our sales team, including evaluating needs through launch, and supporting adoption and effective utilization

• Partner with CRM Technology, Product, Engineering, and other technical teams to prioritize, scope, test, launch, and drive adoption of tools and workflows for Sales and cross-functional partners

• Use AI-enabled tools and workflows to prototype solutions, accelerate analysis, improve documentation, and make operational work more efficient

Knowledge, Skills & Abilities

• Ability to operate effectively across systems, tooling, and data workflows in a fast-paced environment

• Strong knowledge of Salesforce CRM, including data structure, business process support, and customization beyond basic out-of-the-box usage

• Experience improving and strengthening data quality and operational rigor through process standardization, governance, and workflow optimization

• Ability to define business requirements, evaluate tradeoffs, and recommend scalable operational or technical solutions

• Experience partnering with technical teams and cross functional partners to deliver automation, tooling improvements, or system enhancements through launch and adoption

• Strong analytical skills, including comfort working with large datasets and tools such as SQL, Tableau, Looker, Google Sheets, or Excel.

• Strong project management, communication, and prioritization skills; comfort resolving ambiguity and managing multiple work streams in a fast-paced environment

• Ability to serve as a go-to resource on revenue tooling, CRM, and data workflows, and to coach teammates on processes and best practices

Minimum Qualifications

• 4+ years of experience in Sales Operations, Revenue Operations, Technical Program Management, CRM Administration, Data Operations, or a related field

• Bachelor’s degree in a business, marketing, communications, computer science, engineering, or related field, or equivalent practical experience

Preferred Qualifications

• Experience supporting large sales organizations in the tech, media, or digital advertising industry

• Experience driving adoption of operational or tooling changes with sales teams and cross-functional partners

• Familiarity with AI tools that improve analysis, workflow design, documentation, prototyping, or operational efficiency

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

The base salary range for this position is $130,000-$196,000 annually.

Zone B:

The base salary range for this position is $124,000-$186,000 annually.

Zone C:

The base salary range for this position is $111,000-$167,000 annually. This position is eligible for equity in the form of RSUs.