Operations Lead

Position:
Operations & Internal Communications Lead

Company:
Snap Inc.

Compensation:
- Zone A (CA, WA, NYC): $130,000-$196,000 annually
- Zone B: $124,000-$186,000 annually
- Zone C: $111,000-$167,000 annually

Location:
United States, Los Angeles

Employment type:
Full time

Work Arrangement:
In-office 4+ days per week

Short Summary:
Snap Inc. is looking for an Operations & Internal Communications Lead to enhance the effectiveness of the Communications organization. This role involves close collaboration with senior leaders to improve planning, collaboration, and execution within a fast-paced global environment.

Responsibilities:
- Support internal communications programs, including coordination, drafting, editing, and executive response planning.
- Manage measurement and reporting across social, owned channels, media, and Communications programs.
- Explore and deploy AI tools and emerging technologies to improve productivity and execution.
- Oversee operational work, including planning, budgeting, reporting, and executive updates.
- Identify operational gaps and improve workflows, tools, and processes.
- Stay informed on technology, business, media, and communications trends.
- Support the VP of Communications’ day-to-day operational needs.

Requirement:
- BS/BA degree or equivalent experience.
- 7+ years in operations, strategy, program management, or related fields.
- Experience supporting senior leaders and managing complex initiatives.
- Proven ability to improve processes and solve operational problems.
- Familiarity with business, media, social, and internal communications workflows.

Benefits:
- Paid parental leave
- Comprehensive medical coverage
- Emotional and mental health support programs
- Compensation packages that include equity in the form of RSUs