Digital Solution Architect (SSA)

Job Purpose:

The Digital Network Solution Architect is responsible for designing and developing digital network solutions for a variety of customer projects across all market verticals. They will use their product knowledge and interface between technology and technical service as well as research to recommend the most suitable solutions for each customer.

They will work closely with the regional sales and programs teams as well as with customers to define requirements and deliverables for a successful solution implementation.

The network Solution Manager is part of the digital team, working closely with Sales, Products & Technology, Program Management, Service, Distributors, and overall business management to deliver successful pursuit outcomes. This role also requires deep engagement with 3rd party providers of software and hardware from time to time to develop a turnkey solution that complements our capabilities and expands the market share for Smiths Detection

Responsibilities:

Pre-Sales Support – bids, tenders, and pursuits

• Primary point of contact for technical information on digital products and solutions for bids and tenders
• Providing material and documentation support for tender submissions
• Design and develop digital network solutions that meet customer requirements.
• Research and recommend the most suitable solutions for each customer.
• Provide technical advice and guidance on digital network solutions.
• Generate high level network, concept, and solution drawings
• Generate high level scope statements and implementation plans for digital solutions
• Provide VM requirements documentation based on the site/solution requirements
• Provide HW requirements documentation and part numbers (if available) based on the site/solution requirements for cost estimation
• Supporting the Sales function to increase sales of security solutions including sales training, sales support, bid/tender support, customer presentations and developing the solution
• Providing SME into the business to all functions
• Translating requirements into an architecture that forms the basis of a solution

Programs Support

• Support programs is finalizing scope and implementation documentation for digital solutions
• Generate network and solution diagrams
• Support programs teams with technical discussions on the solution along with the customer
• Support programs teams with engagement of 3rd party material and resource providers
• Defining prerequisites for solution deployment
• Facilitate and support the generation of matrix routing configuration
• Support with SPOE tickets associated with digital solutions
• Support in cyber security discussions and documentation associated with the deployment of digital solutions
• Supporting programs/projects in design, planning and governance
• Interfacing with R&D to resolve possible quality issues out of service’s scope
• Peer review network drawings, architecture and plans for project teams

Solution and Market Feedback to business

• Monitor and analyze deployed digital solutions for their performance, relevant and suitability in an evolving environment
• Develop and maintain the solutions from a products perspective
• Develop and maintain relationships with customers and other key stakeholders.
• Ensure compliance with security, privacy, and industry standards.
• Provide new market and regulatory requirements information to the relevant product management teams
• Interface with customer community and key industry stakeholders to get feedback about products and lead the design of solutions to their security operations challenges
• Provide the link between technology/product lines and customers during the pursuit
• Supporting market research efforts, collecting information about potential markets, customers, and competitive products as well as the likelihood and risks of anticipated market developments
• Developing relationships with 3rd party suppliers and system integrators
• Supporting the selection of the most appropriate products- research and evaluate new technologies/products that could form part of a solution
• Complying with and ensuring compliance with company HSE policies
• Developing and maintaining relevant network documentation, including standardization of documentation for future use

Technical Knowledge, Skills and Abilities:

• Bachelor’s Degree in Computer Science, Information Systems, or related field.
• Deep knowledge of Smiths Detection’s products and their capabilities
• Knowledge of security best practices and industry standards.
• Excellent problem-solving and communication skills.
• Ability to work both independently and in a team environment.
• Significant experience and in-depth knowledge in solution design
• Knowledge of network protocols such as TCP/IP, UDP, and HTTP.
• Led or been an active participant in projects encompassing cross functional teams. Project management experience preferred
• Broad experience and understanding of detection technologies and their application
• Expertise & Experience in IT environments and network solutions
• Experience in working with sales organization and or sales experience; also experience in dealing directly with customers
• Knowledge of security operations, relevant regulations
• MS Office Access, AutoCAD and Visio also preferred
• Working knowledge of SAP

Planning and Decision Making:

• Project Management skills
• Leadership skill to lead cross function team
• Good stakeholder management and strong influencing skills

We offer…

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

The total compensation for this position ranges from $123,259 - $184,888/yr (Salary to be determined by the education, experience, knowledge, skills, & abilities of the applicant and the alignment with the internal team & market data). This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. The comprehensive benefits package includes medical, dental & vision insurance; 401(k) with company match; paid time off; and other benefits. For details, please visit the Rewards & Benefits tab on our main careers page at Careers | Smiths Detection.

All qualified applicants will receive equal consideration for employment based solely on their skills, experience, and ability to perform the job. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable law.
We value professionalism, integrity, and respect in our workplace, and we strive to maintain an environment where every employee can contribute effectively to our mission.
At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.