Strategic Account Director

At SiteMinder, we believe our success comes from our people. We build diverse, inclusive teams where different voices, backgrounds and perspectives are valued. Our differences drive innovation for our customers, and our people bring the ideas, expertise and energy that help us keep moving forward. We’re better together.
What We Do...
Right now, somewhere in the world, a hotel is taking a booking or increasing their revenue through technology you could help build. SiteMinder is the world’s leading hotel commerce platform. For more than 20 years, we’ve helped hotels attract guests, maximise revenue, forecast demand and perform at their best. Today, our platform supports 56,000+ hotels in 150+ countries, connects to 3,000+ partners and powers more than 140m reservations and AU$85 billion+ in hotel revenue each year.
That’s the kind of impact your work can have here. You’ll solve meaningful challenges with AI, simplify complexity and build solutions that help hotels perform. Supported by clear purpose, a strong platform and teams who care about what they’re building, you’ll have the opportunity to shape the future of an industry that never stands still.

About the Strategic Account Director role...

SiteMinder’s Strategic Accounts team is responsible for the multi property groups, chains and collections and provides technology solutions to the largest hotel groups in the world.

This role is responsible for establishing and growing SiteMinder’s enterprise business across EMEA through identifying and signing partnerships with new hotel groups and chains.

Your core mission is to aggressively drive Monthly Recurring Revenue (MRR) growth by balancing two critical paths: hunting new logos from a defined target list and maximising expansion within our existing portfolio.
What You’ll Do…

• Primary responsibility for new revenue generation through the acquisition of new multi-property groups and collections, as well as managing a small number of high growth existing groups to deliver new property growth

• Prospecting and lead nurture: Highly motivated in identifying, prospecting and nurturing opportunities through to close with high value multi property groups across the EMEA region

• Consultative selling: driving new business and strategically managing customer solutioning, demonstrating an in depth understanding of revenue management and hotel tech

• Commercial Negotiation: owning the commercial discussions, defending value and negotiating key contractual terms

• Portfolio Optimisation: managing a small portfolio of existing groups with low property penetration and unlocking growth across the entire group

• Hyper Collaboration: working with multiple teams and stakeholders to create a winning strategy for unlocking growth, ensuring SiteMinder is the preferred partner for multi-property groups in the region

What you bring…

• Sales experience in consultative selling with a preference of sales experience in technology or hospitality business

• Proven track record in closing >$1m new business

• In-depth understanding of the hospitality/hotel industry and the travel technology landscape

• Highly resilient, with a positive and tenacious attitude to winning deals

• Consultative sales approach, ability to solution sell and present as a subject matter expert across travel, hospitality and technology

• Navigate complex buying structures to access and influence multiple buying identities

• Strong communication skills to build rapport and trusted relationships with customers

• Coordination ability to bring together multiple stakeholders internally and externally to match buying authority and knowledge sets

• Fluency in English - other European languages are a plus

Our Perks & Benefits…

-Equity packages for you to be a part of the SiteMinder journey

-Hybrid working model (3 days per week at our London / Barcelona office)

-Mental health and well-being initiatives

-Generous parental (including secondary) leave policy

-Paid birthday, study and volunteering leave every year

-Sponsored social clubs, team events, and celebrations

-Employee Resource Groups (ERG) to help you connect and get involved

-Investment in your personal growth offering training for your advancement

Think this role sounds like you? If so, we’d love to hear from you. Please send us your resume and our Talent Acquisition team will be in touch.

When you apply, feel free to share your pronouns and let us know if you need any adjustments during the interview process, we’re here to support you. We also warmly encourage applications from people from underrepresented backgrounds.