Technical Account Manager

Position:
Associate Technical Account Manager

Company:
SingleStore

Location:
Portugal

Employment type:
Not Specified

Work Arrangement:
Not Specified

Short Summary:
SingleStore is looking for an Associate Technical Account Manager to join our Technical Account Management team in Portugal. This role is ideal for a technically curious, customer-focused professional who enjoys solving problems, learning new technologies, and helping enterprise customers successfully operate complex data platforms.

Responsibilities:
- Support enterprise customers post-sales.
- Assist with onboarding and product adoption.
- Build trusted customer relationships.
- Troubleshoot technical issues.
- Coordinate with cross-functional teams.
- Monitor customer health and risks.
- Recommend technical best practices.
- Document customer activities and action plans.
- Track issues through resolution.
- Grow expertise in cloud and database technologies.

Requirement:
- Bachelor's degree or equivalent experience.
- 1–3 years in a customer-facing technical role.
- Strong troubleshooting skills.
- Basic knowledge of SQL, Linux, or databases.
- Familiarity with cloud platforms (AWS, Azure, or GCP).
- Exposure to Kubernetes is a plus.
- Strong communication skills.
- Organized and detail-oriented.
- Eager to learn new technologies.
- Enterprise SaaS experience is a plus.

Benefits:
Not Specified