Senior Manager, Sales

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

Summary

Their primary role is to focus on developing, implementing, and managing a sales team of Solutions Specialists.  The Sr. Manager, Sales’ duty is to execute strategy and vision to the team as communicated by the Director, Sales.  They are also responsible for supporting the team by fielding escalations, training, and mentoring. 

The Sr. Manager, Sales is responsible for oversight of a local area office. This includes general oversight of facilities, staff, culture engagement, team building, and disciplinary actions if necessary. 

Responsibilities

• Responsible for building out a high performance sales team including hiring and training sales personnel. This includes developing a field sales action plan for the area.
• Accomplishes Area office objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees.
• Ensure the delivery of targets through individual recognition, performance review, people management, and reward.
• While training and holding a sales team accountable to a quota, the Sr. Manager, Sales may also need to meet with customers to discuss their evolving needs and to assess the quality of the company’s relationship with them
• Maintain technical and professional knowledge by reviewing professional publications, participating in professional societies and establishing personal networks.
• Plan for the achievement of individual and area targets in alignment with the strategies and policies of the company. 
• Reports Area KPIs to the Director, Sales.
• Establish objectives for the sales team by forecasting and enforcing sales quotas for personnel.
• Resolves problems, completes audits, identifies trends, determines area sales system improvements, and implements change when necessary.
• Supports the company culture by continual reinforcement of the Shift4 Way.

Qualifications

• Motivation for sales
• Team leadership and management skills
• Territory management
• Performance management
• Strong communications skills
• Closing skills
• Building relationships
• Negotiation
• Sales planning
• Customer focus
• Industry and product knowledge
• CRM experience
• Computer and smartphone literacy.
• 5+ years’ experience with a quota-carrying sales position.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.