Solutions Engineer - Intern

Role Description

Include, but are not limited to:

• Participate in SHI’s AGT AI Platforms team, contributing to internal and customer-facing innovation efforts.

• Assist in mapping business problems to AI-enabled solution designs.

• Support development of proof-of-concepts, demos, and prototypes using AI, analytics, and automation technologies.

• Collaborate with data science and engineering teams to clean, preprocess, and analyze datasets.

• Assist in developing and testing code to support AI workflows, automation, or integrations.

• Help create solution documentation, diagrams, and presentations for both internal and external audiences.

• Participate in customer-facing demo preparation and solution walkthroughs.

• Document technical work and present findings to technical and non-technical stakeholders.

• Provide regular status updates to mentors and program leadership.

Behaviors and Competencies

• Communication: Can clearly communicate technical information, solution designs, and findings to team members and stakeholders; supports effective documentation and presentation of processes and results.

• Teamwork: Able to collaborate effectively with data science, engineering, IT, and project management teams, fostering a cooperative and productive environment.

• Training and Learning: Demonstrates a strong willingness to learn, take initiative, and actively seek guidance and feedback from senior engineers and mentors.

• Organization: Capable of supporting multiple projects and tasks simultaneously, keeping technical documentation organized, and adapting to shifting priorities.

• Project and Goal Focus: Participates in project activities with attention to detail and a commitment to completing assigned objectives and deliverables.

• Time Management: Manages time effectively to balance internship responsibilities, communicates availability, and consistently meets deadlines.

• Self-Motivation: Takes initiative in learning new technologies, programming languages, and solution engineering practices.

• Conceptual Thinking: Applies basic conceptual understanding of AI, automation, and solution engineering to solve assigned tasks and supports continuous improvement.

Skill Level Requirements

• Ability to assist in developing, testing, and troubleshooting basic code for AI workflows or automation (Python, JavaScript, or similar). – Beginner

• Ability to collaborate with cross-functional teams to support project objectives and solution development. – Intermediate

• Ability to analyze, clean, and prepare datasets using data manipulation tools (e.g., Pandas, NumPy). – Beginner

• Ability to create and maintain technical documentation, diagrams, and presentations for technical and non-technical audiences. – Intermediate

• Ability to help prepare and deliver solution demos and presentations for internal and customer-facing activities. – Intermediate

• Ability to manage time and prioritize tasks in a fast-paced, dynamic environment. – Intermediate

• Familiarity with basic machine learning concepts, AI frameworks, or data visualization tools, with willingness to apply and expand this knowledge. – Beginner

Other Requirements

• Currently enrolled as a junior or senior in good academic standing working towards a bachelor’s degree.

• Must be available to participate for the full 12-week internship duration.

• Must be able to work onsite as required by the internship program.

• Must be authorized to work in the U.S.