Technology Systems and Cybersecurity Manager

PRIMARY PURPOSE

Manage and oversee the district's Network, Systems, and Cybersecurity functions. Provide leadership and technical direction to employees responsible for enterprise network infrastructure, server and systems operations, data center and cloud services, identity and access services, cybersecurity, and related technology platforms. Ensure district technology infrastructure is secure, reliable, available, well-documented, and maintained in alignment with district priorities.

QUALIFICATIONS

Education/Certification:

Associate degree or above preferred from an accredited college or university in Computer Science, Information Technology, Computer Engineering, Computer Engineering Technology, Management Information Systems, Cybersecurity, or a closely related technology field.

Preferred certification areas include Aruba Network certifications, server/system administration certifications, and cybersecurity certifications. The employee must hold or obtain at least one industry-recognized certification in one of these areas within the first year of hire. Certifications in two or all three areas are strongly preferred.

Experience:

Five (5) or more years of progressively responsible information technology experience involving enterprise networking, systems administration, cybersecurity, data center, cloud, or related infrastructure.

Supervisory, team-lead, or technical leadership experience preferred.

SPECIAL KNOWLEDGE/SKILLS

•    Strong knowledge of enterprise switching, routing, wireless networking, network access control, firewalls, Internet connectivity, network monitoring, and related infrastructure.

•    Knowledge of enterprise servers, virtualization, storage, backup and recovery, identity and access management, cloud services, email security and archiving, certificates, and systems administration.

•    Knowledge of cybersecurity operations including vulnerability management, endpoint security, threat detection, security monitoring, privileged access, incident response, and risk mitigation.

•    Ability to supervise technical personnel, coordinate vendors and projects, maintain technical documentation, and communicate effectively with technical and nontechnical personnel.

•    Ability to maintain confidentiality and respond to critical infrastructure or cybersecurity incidents outside normal work hours when required.

MAJOR RESPONSIBILITIES AND DUTIES

1. Manage and provide day-to-day leadership for the district's Network, Systems, and Cybersecurity functions and assigned personnel.
2. Supervise staff responsible for network infrastructure, including Aruba CX switches, wireless access points, HPE Aruba Networking Central (Aruba Central), ClearPass appliances, Palo Alto firewalls, NETSCOUT platforms, Internet connectivity, and related network services.
3. Supervise staff responsible for systems infrastructure, including backup and recovery platforms, camera/video servers, physical and virtual servers, virtualization, storage, email archiving, email security and spam filtering, Skyward SIS, Google Workspace administration, Active Directory, identity services, certificates, and related enterprise systems.
4. Oversee internal and external firewall services, secure remote access, network segmentation, access controls, privileged access, certificate management, and other infrastructure security controls.
5. Implement and ensure staff adherence to technical standards, operating procedures, documentation requirements, and escalation paths established by the Director of Technology. In the Director's absence, the Assistant Director of Technology serves as the Director's designee. Manage daily work assignments and staff workload in alignment with departmental priorities.
6. Monitor infrastructure availability, performance, capacity, patching, configuration, lifecycle, and security needs; coordinate upgrades, replacements, major troubleshooting, and remediation activities.
7. Coordinate cybersecurity operations including vulnerability management, endpoint protection, security monitoring, threat detection, incident investigation, containment, remediation, documentation, and escalation of significant incidents.
8. Attend the Texas Education Agency (TEA) cybersecurity meeting each month and communicate relevant requirements, alerts, recommendations, and action items to Technology leadership and appropriate staff.
9. Oversee backup and recovery operations and coordinate the documentation and periodic testing of technology disaster recovery and business continuity procedures.
10. Coordinate with hardware, software, telecommunications, cloud, infrastructure, and cybersecurity vendors; manage support escalations and assist with technical projects, proposals, and purchasing recommendations.
11. Ensure network and systems diagrams, inventories, configurations, procedures, incident records, certificates, and other technical documentation are maintained and current.
12. Assist Technology leadership with technology and cybersecurity policies, audits, assessments, compliance activities, required reporting, and long-range infrastructure planning.
13. Provide technical guidance, coaching, training, and cross-training to assigned staff and participate in interviews, performance feedback, staff development, scheduling, and after-hours coverage.
14. Perform other duties as assigned by the Director of Technology or, when the Director is unavailable, the Assistant Director of Technology serving as the Director's designee.

SUPERVISORY RESPONSIBILITIES

Supervise and evaluate assigned Network and Systems personnel and coordinate district cybersecurity operations. Provide work assignments, technical direction, coaching, performance feedback, staff development, and participation in hiring and personnel recommendations in accordance with district procedures.

WORKING CONDITIONS

Work is performed in office, data center, network room, and school-campus environments with districtwide travel. The position may require irregular hours, planned after-hours maintenance, and response to critical infrastructure or cybersecurity incidents. Frequent computer use and occasional lifting or movement of technology equipment may be required.

*Minimum Salary $70,553 
*Salary is commensurate with experience
*Works 226 Day Calendar
* Please note that this role requires in-person attendance and is not eligible for remote work.

Sheldon ISD will accept applications for this position through October 19, 2026. After this date, applications will continue to be accepted in the event a suitable candidate is not identified. If no viable candidate is selected from the initial applicant pool, applications submitted after October 19th will be reviewed in five-day intervals until a candidate is recommended for hire.