19d 2h ago
Front Desk Agent
Shaner Hotels·Hospitality
🏢Hybrid
|Mechanicsburg, United States of Americacommunication_skillscustomer_service
Front Desk Agent
Shaner Hotels | Hospitality
2 weeks agoHybrid
Full Time
United States of America, Mechanicsburg
Source not independently verified — confirm the company domain before applying.
Position:
Front Desk Agent
Company:
Shaner Hotels
Location:
United States, Mechanicsburg, Pennsylvania
Employment type:
Full Time, Part Time
Work Arrangement:
Onsite
Short Summary:
Join our team at the Fairfield Inn & Suites Mechanicsburg! We offer a great environment for those starting their hospitality career or looking to grow.
Responsibilities:
- Provide superior guest services including check-in/check-out hotel guests courteously and efficiently.
- Process all payments according to established hotel requirements.
- Handle guest complaints ensuring guest satisfaction.
- Generate, print, and distribute daily reports to designated departments/personnel.
- Resolve discrepancies on the room status report with Housekeeping.
- Other duties as assigned.
Requirement:
- High school diploma/GED.
- Minimum one year customer service experience (hotel experience preferred).
- Strong communication skills.
- Computer familiarity.
- Knowledge of local attractions.
- Bilingual English/Spanish a plus.
Benefits:
- Comfortable accommodations.
- Complimentary breakfast.
- Free high-speed Wi-Fi.
- Opportunities for professional growth.
Front Desk Agent
Company:
Shaner Hotels
Location:
United States, Mechanicsburg, Pennsylvania
Employment type:
Full Time, Part Time
Work Arrangement:
Onsite
Short Summary:
Join our team at the Fairfield Inn & Suites Mechanicsburg! We offer a great environment for those starting their hospitality career or looking to grow.
Responsibilities:
- Provide superior guest services including check-in/check-out hotel guests courteously and efficiently.
- Process all payments according to established hotel requirements.
- Handle guest complaints ensuring guest satisfaction.
- Generate, print, and distribute daily reports to designated departments/personnel.
- Resolve discrepancies on the room status report with Housekeeping.
- Other duties as assigned.
Requirement:
- High school diploma/GED.
- Minimum one year customer service experience (hotel experience preferred).
- Strong communication skills.
- Computer familiarity.
- Knowledge of local attractions.
- Bilingual English/Spanish a plus.
Benefits:
- Comfortable accommodations.
- Complimentary breakfast.
- Free high-speed Wi-Fi.
- Opportunities for professional growth.
Required Skills
communication_skillscustomer_service
Required Languages
🇬🇧 English, 🇪🇸 Spanish