CRM Account Executive (South Korea)

ServiceNow | Enterprise software

2h 36m ago

Remote In-Country

Full Time

South Korea

As a member of our CRM Sales team you will have a major impact on our future success. CRM & Industry Solutions is a rapidly growing focus area for ServiceNow. Members of this team will have an opportunity to drive the growth engine for ServiceNow, along with support from the business unit and executive team
ServiceNow is seeking a CRM Account Executive that is a customer facing domain expert, that drives innovative business solutions with our customers

The CRM Account Executive will oversee market success of ServiceNow's CRM & Industry solutions. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What you get to do in this role:

The CRM AE builds relationships with clients while achieving quarterly and annual sales quotas for an assigned territory.

Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan

Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s CRM solution

Sales process management and opportunity closure

Ongoing account management to ensure customer satisfaction and drive additional revenue streams

Support the regional ServiceNow partner channels to drive an effective customer experience

Use internal technology to manage leads, providing accurate forecasting, territory plans, and goals

Use Data Management through all sources such as CRM, social media, search engines and AI tools

Occasional travel for training or meetings may be required

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
10+ years in sales with success generating new business sales of enterprise-class Customer Experience or other Business solutions
Experience selling into Korea enterprises (Conglomerates, Telcos, Manufacturing) is essential
Advanced knowledge of sales automation, customer service management, enterprise resource planning or other business application technologies would be ideal
Experience with the sales process with the ability to navigate and progress short and long complex sales cycles
Understanding of business sales processes
Bachelor's degree in business, marketing or related discipline
Travel required: 10% (Occasional travel for Customer Briefings or internal events at HQ)

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Required Languages

🇬🇧 English