Core Banking Systems Engineer

Why Join Us?

Seattle Credit Union is proud to be an employer committed to the growth and prosperity of its employees, members, and the community. We work in a culture where voices are amplified to drive meaningful change and generate non-stop impact. We offer a comprehensive total rewards package, such as employee-paid medical benefits, 401k matching, and generous time off, such as for volunteering and even to celebrate your birthday! We provide opportunities for employees to learn and grow while fostering an inclusive work culture, and we have a tremendously diverse workforce that drives our ability to innovate and maintain excellence. 

Seattle Credit Union is dedicated to helping our members achieve financial prosperity by providing education and banking services that meet their personal goals. We are Inclusive, Inventive and Invested. We are Seattle Credit Union - we build strong and trusting relationships in service of our Mission. Seattle Credit Union is proud to be intentional in recruiting, hiring, and promoting a workplace that is inclusive.

JOB TITLE: Core Banking Systems Engineer

Department: Information Technology

FLSA Status: Exempt

Why You'll Love Working Here:

At Seattle Credit Union, we believe great work starts with great people. As a mission-driven organization, we are committed to fostering leadership at every level and live our values of being inclusive, invested, and inventive while building strong relationships across our teams and the communities we serve. By welcoming every voice, encouraging creative thinking, problem-solving, and supporting continuous growth and collaboration, we empower our employees to thrive while helping make prosperity a reality for our members and the communities we serve.

ABOUT THE ROLE:

We are looking for a Core Banking Systems Engineer who is driven to make a positive impact on the employee experience. You are a strategic thinker with a bias for action. You have a relentless pursuit of excellence while bringing others along. You do not settle for mediocrity and are comfortable with challenging the status quo. If you’re always looking for more efficient and innovative ways of working, are thoughtful, intentional, and collaborative, we would love to talk to you!

The Core Banking Systems Engineer is responsible for oversight, maintenance, and proactive solution delivery related to our Core System, FISERV DNA. The role provides Core application system expertise, manages Core applications, provides liaison support between customers and Core application vendor provides troubleshooting support for applications, and performs applications upgrades and enhancements. This is an exciting opportunity to bring forth new ideas and see those ideas come to life!

WHAT YOU WILL DO:

• Administer, support, and enhance Fiserv DNA and related core banking applications, integrations, and third‑party systems (e.g., Nautilus, batch automation).
• Install, test, maintain, and support application upgrades, patches, enhancements, and critical fixes.
• Troubleshoot server, application, integration, and data‑related issues across production and non‑production environments.
• Create, modify, and maintain system jobs, schedules, automation processes, and operational procedures.
• Monitor application performance, availability, security, and stability to ensure reliable operation of business‑critical systems.
• Data, Reporting & Analytics
• Evaluate data structures and data flows across multiple systems to support reporting, analytics, and business intelligence.
• Develop and enhance reports, dashboards, and analytics solutions that improve visibility into business operations.
• Ensure data integrity, consistency, and reliability across core banking systems and interfaces.
• Gather, document, and validate business requirements, functional requirements, technical specifications, interfaces, conversions, and reporting needs.
• Facilitate requirements‑gathering sessions and collaborate with stakeholders, vendors, and technology teams to design effective solutions.
• Identify functional gaps, process inefficiencies, data quality issues, and opportunities for automation or system enhancements.
• Support enterprise projects through analysis, coordination, risk identification, communication, and status reporting.
• Collaborate with vendors and third‑party partners to deliver enhancements, resolve issues, and support strategic initiatives.
• Participate in technology planning, architecture discussions, and continuous improvement efforts.
• Develop and execute testing strategies, test plans, test scripts, and validation procedures for upgrades, enhancements, interfaces, and conversions.
• Coordinate issue resolution across cross‑functional teams during design, development, testing, implementation, and production support phases.
• Create and maintain technical documentation, operational procedures, runbooks, and knowledge‑base materials.
• Demonstrate strong analytical, communication, customer service, and problem‑solving skills.
• Build effective relationships across business units, vendors, and technology teams.
• Manage competing priorities and deliver high‑quality work in a dynamic environment.
• Maintain regular and punctual attendance.
• Perform other duties as assigned.

WHAT YOU WILL BRING:

Required Qualifications:

• Associates degree or equivalent work experience in Computer Science, Information Technology, Fiserv DNA
• Four (4)+ years’ experience in IT profession
• Four (4)+ years financial institution experience
• Four (4)+ years work related skill, knowledge, experience working with Fiserv DNA and Nautilus
• Four (4)+ years of hands-on experience administering DNA core system & automation system or related job automation system.
• Two (2)+ years direct experience as an application analyst or equivalent
• Advanced knowledge of Fiserv products and core banking operations.
• Automic Batch Scheduler administration and support experience.
• Experience collaborating with multiple business teams and core banking vendors for requirements gathering, design, development, testing, implementation, and status reporting for enterprise projects.
• Experience supporting enterprise applications in a production environment, including incident management, service request fulfillment, vendor case management, issue escalation, and resolution.
• Experience supporting system integrations, interfaces, automation processes, and data conversion projects.

Preferred Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Information Systems, Business Analysis, or a related field.
• Proficiency in Oracle Relational Database Management Systems (RDBMS).
• Experience writing, troubleshooting, and optimizing Structured Query Language (SQL) queries.
• Experience using scripting languages such as Python, PowerShell, or similar automation tools.
• Experience with business intelligence, reporting, analytics, and dashboard solutions.
• Understanding of relational and non-relational data modeling, data governance, and enterprise data management practices.
• Experience with software development principles including object-oriented programming and software design methodologies.
• Intermediate experience with SOLID design principles and software architecture concepts.
• Experience supporting enterprise banking systems, integrations, and digital banking platforms.
• Experience with .NET, C#, PowerShell, and Python.

Working Conditions:

• This is a hybrid role with work performed remotely as well as in an office and/or branch environment in the Greater Seattle area of Washington State.
• Team members may attend special off-hour meetings and seminars.
• The nature of work may include prolonged periods of sitting at a desk and working on a computer.

Essential Duties: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Communicate clearly and professionally with internal and external stakeholders.
• Build and maintain positive working relationships across teams and departments.
• Collaborate with teammates to meet deadlines and deliver quality outcomes.
• Respond to questions, issues, or requests with empathy and sound judgment.
• Support team initiatives, projects, or process improvements as assigned.

The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

Seattle Credit Union supports and invests in our employees. We offer many great benefits, including low-cost medical contributions and zero contributions for dental and vision plans. Additionally, SCU offers a generous paid time off program and a 401(k) plan with a dollar-for-dollar employer match up to 5%.

At-Will Employment Statement: We are an Equal Opportunity/Affirmative Action Employer that celebrates our collective differences and encourages all to apply, including those with different backgrounds, disability, ages, ethnicities, races, religions, gender identities, sexual orientations, national origins, or veteran status’ protected by applicable federal, state, or local law.

Compensation: Compensation is based on the candidate's geographical location, calculated based on an adjustment factor from the Seattle area market compensation.