AI Automation Engineer (d/m/f)

Title: AI Automation Engineer (d/m/f) Location: Berlin, Germany

Why Scout24?

Scout24 is home of ImmoScout24, Germany’s #1 for real estate. With ImmoScout24 we have been revolutionizing the real estate market in Germany and Austria for more than 25 years. Our goal is to build a digital ecosystem that brings homeowners, seekers, and agents together. Finding the right home and property is one of the most important decisions in life. So is your career! #WorkingatScout24 means being part of a diverse and inclusive team of around 1100 colleagues and 58 nationalities. We embrace difference and celebrate individuality. By encouraging open mindedness and authenticity we enable a true learning culture and prepare the ground for personal development.  Mistakes are a chance to grow and to innovate. Together we act proactively, strive for improvement, and take responsibility. We talk about success and challenge while treating each other with respect because we are #oneteam.

If this sounds interesting to you, we would love to see you joining us!  Even if you may not tick all the boxes of the job requirements, we are happy to hear about the value you can add to the team.  Grow with us!. Welcome home!

Your team and your mission:

The Employee Experience Team is part of Scout24’s Tech organization. We improve the employee experience by turning operational needs into reliable, scalable digital services and automation. Working across People, Employee Technology, and other business and technical teams, we understand workflows, connect enterprise systems, improve service quality, and build reusable foundations for future use cases.

In this role, you will take end-to-end ownership of AI-enabled employee services: from working with domain experts and shaping ambiguous problems to designing, building, evaluating, deploying, and continuously improving solutions in production. You will have the autonomy to make architectural decisions, establish reusable engineering patterns, and help shape how responsible AI automation is implemented across future use cases at Scout24.

How your role will look like:

• Partner with business and technical teams to understand workflows, constraints, risks, failure modes, and desired outcomes before shaping solutions.
• Own the technical direction, implementation, reliability, maintenance, and continuous evolution of AI-enabled employee services.
• Design and build production-ready AI applications using suitable patterns such as retrieval, structured outputs, tool use, document processing, and multi-step workflows.
• Define appropriate human-review and escalation points for sensitive, uncertain, exceptional, or policy-dependent decisions.
• Integrate AI-enabled workflows with enterprise systems, APIs, data sources, and operational processes through reliable interfaces and secure data flows.
• Establish evaluation approaches from the outset, including representative test cases, quality criteria, risk scenarios, release thresholds, and regression checks.
• Build and operate the surrounding production software, including data models, background processing, automated testing, delivery pipelines, observability, and incident response.
• Monitor quality, safety, latency, cost, adoption, and business outcomes, using production evidence to continuously improve the system and its underlying engineering patterns.

What you need to succeed:

• Senior-level software engineering experience, with strong system-design skills and experience delivering reliable, scalable applications in production.
• Hands-on experience taking at least one AI-enabled application beyond the prototype stage into production, including implementation, evaluation, deployment, and operation.
• Strong backend or full-stack engineering fundamentals, including APIs, data modelling, asynchronous processing, automated testing, debugging, delivery pipelines, observability, and maintainable code.
• Practical experience with production LLM applications, including prompt and context engineering, structured outputs, retrieval-augmented generation, and evaluation approaches.
• Sound judgement in choosing when AI adds value and when deterministic software or human decision-making is more appropriate, reliable, or efficient.
• Strong ownership, structured problem-solving, and collaborative working skills, with the ability to turn ambiguous needs and operational constraints into pragmatic technical solutions.
• Working knowledge of privacy, security, access control, hallucination risk, latency, reliability, model selection, cost, tool-calling, and multi-step or agentic workflows; fluency in English.
• Experience leveraging AI tools to drive problem-solving and productivity, maintaining effective human oversight and judgement.

Nice to have:

• Experience with multimodal AI or document-based workflows.
• Familiarity with orchestration frameworks or comparable technologies for building and operating AI applications.
• Experience developing AI assistants, workflow agents, or document-processing solutions.
• Experience with enterprise workflows involving approvals, exceptions, auditability, and appropriate human oversight.
• Familiarity with interoperability standards for connecting AI applications with tools, systems, and data sources.

Aside from our people and company culture we are offering awesome benefits that make Scout24 a great place to work!

• Compensation: A competitive salary package and a bonus on top.
• Flexibility: We offer a hybrid work model with three days of on-site work per week in the office, and you can organize the remaining days as you wish. We offer you 30 days of vacation per year.
• Work from abroad: We offer you the possibility to work from abroad for 10 days per year, subject to the business requirements of the company and team.
• Relocation: Our relocation agency supports you with your visa process and an attractive relocation package.
• Use our products: As an employee you can take advantage of our plus membership for tenants on ImmoScout24 to find a new place to live.
• Development: Dedicated learning time per month, online courses on our ScoutAcademy, regular book challenges, structured feedback, “Lunch & Learn”-Events and individual career paths to push your career to the next level.
• Have kids? We'll support you with a professional family service, which helps you to find a childcare center or offers emergency childcare.
• Furry feel good manager: Bring your dog to work (upon approval, as we prioritise the well-being of our employees and ensure that our dog policy is considerate of allergic individuals and prevents overcrowding on each office floor).
• Mobility: We subsidize public transport or Job Bikes.
• Commitment to sustainability and Diversity, Equity & Inclusion (DEI): We have clear environmental and climate protection goals and are involved in social activities and charitable organizations throughout the year. We live the diversity. Our theme weeks on diversity, mental well-being, and other social issues give us time and space to develop ourselves on DEI and sustainability.
• Pension scheme: We offer a company pension scheme and support your own contribution with an attractive subsidy.
• Most innovative office: Our office is barrier-free and in the heart of Berlin right at the central station. It was awarded for the most innovative office concept. We have an own gym with regular courses, napping room, rooftop terrace, organic coffee, cafeteria, 100% green electricity and a massage therapist that comes in once a week.
• Health: Life Situation Coaching, regular health check ups
• We are a tech company: We work with the latest technical tools and hardware.

We aim to further enhance the diversity of our company and support the professional development of people with disabilities. We have a disability representative who will assist you throughout the application process. If you require this support, please let us know in advance.