Manager, Software Development & Engineering

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Duties: Support and operate enterprise digital messaging platforms, including Salesforce Marketing Cloud (SFMC), ensuring high availability, reliability, and performance across environments. Apply software engineering principles to operate and support complex, distributed digital messaging systems. Design, build, and maintain CI/CD pipelines and release automation using tools such as Jenkins, GitLab, Harness, Bamboo, and Nexus. Develop and maintain build, deployment, configuration, and release automation scripts using Bash, Shell, and PowerShell to reduce manual operational effort. Implement and enforce source control standards, branching strategies, and release processes to ensure consistent and reliable deployments. Monitor system health and performance using enterprise observability tools such as Splunk, AppDynamics, Dynatrace, or IBM Tivoli, and perform incident triage and production support. Collaborate with development, product, infrastructure, and security teams to support releases, improve service reliability, and maintain operational compliance, including participation in on call support rotations.

Starting compensation for this location depends on related experience. Annual bonus opportunity and other eligible earnings are not included in the range(s) above. We offer a competitive benefits package, see below for details.

Job Requirements: Requires Bachelor’s in Computer Science, Software Engineering, or a related field and 60 months of progressive, post-Bachelor’s experience in a related occupation. 

Experience must include 60 months of experience involving the following: Supporting mission critical financial systems in regulated 24x7 production environments, ensuring reliability, compliance, and SLA adherence; Supporting Salesforce Marketing Cloud (SFMC), including journeys, automations, and multi channel communications (email, SMS, push); Unix to SFMC migrations, certificate lifecycle management, privacy compliant production releases, and policy compliant certificate rotations; Monitoring and observability tools such as Splunk, AppDynamics, and Grafana, including alerting, dashboards, and operational reporting across hybrid environments; Developing operational automation using PowerShell, Shell, and Python, with support of .NET and Java based applications; and Implementing and supporting CI/CD pipelines and release workflows using tools such as ClearCase, TFS, MS Build, Bamboo, Harness, Jenkins, Bitbucket, and GitHub; including experience administering Windows and Unix/Linux servers and using AI assisted engineering tools to improve operational efficiency.

We offer competitive pay and benefits. Starting compensation depends on related experience. Annual bonus and other eligible earnings are not included in the ranges above. Benefits include: 401(k) w/ company match; employee stock purchase plan; paid vacation, volunteering, 28-day sabbatical after every 5 years of service for eligible positions; paid parental leave and family building benefits; tuition reimbursement; health, dental, and vision insurance; hybrid/remote work schedule available for eligible positions (subject to Schwab’s internal approach to workplace flexibility).