Brand Ambassador - North of LA

If you have a passion for sales, marketing and brand advocacy, Resideo has the role for you!
As a front-line Brand Ambassador, you will represent the Resideo Brand within Security, Comfort and Connected Home Distributor accounts! Through your outstanding customer service skills, you will foster client satisfaction by maintaining regular customer contact and exceeding customer expectations. Drive sales growth and product adoption by cultivating strong customer relationships, identifying new business opportunities, and promoting Resideo solutions through trade shows, seminars, workshops, and customer-facing events.

Come and infuse a team-based culture focused on innovation and customer satisfaction! The ideal candidate will live in the greater North of LA areas to fulfill the responsibilities of supporting the assigned territory.

JOB DUTIES:

• Develop a working knowledge of Resideo-branded products and solutions in areas such as HVAC/R, Fire Safety & Intrusion, and Plumbing
• Frequently visit executive channel partner locations in assigned region to merchandise Resideo-branded products
• Engage with Resideo product installers, contractors and distributors in a professional manner, generating new leads and excitement in Resideo products
• Create, plan, and execute in-store trainings with distributors and trade partners to provide education on Resideo-branded products
• Support Resideo product campaign management through Social Media engagement and by attending offsite events as required
• Support Resideo sales process and drive product sales by influencing & motivating decision making through effective training, communication, and presentations
• Attend various external events, including but not limited to trade shows, seminars, and workshops, to educate potential customers and partners about Resideo products and solutions

• Execute local marketing campaigns and promotional activities

• Achieve or exceed sales targets and drive business growth

• Build and maintain strong relationships with existing customers through consistent engagement. 

• Proactively resolve customer concerns and enhance overall customer satisfaction.

• Track opportunities, activities, and sales performance through CRM systems

• Execute new product introductions across assigned accounts to drive awareness, adoption, and sales growth.

YOU MUST HAVE:

• 2+ years of experience in a customer-facing role as a Brand Ambassador, Customer Service Representative, or similar
• A valid driver's license and the ability to successfully pass a Motor Vehicle Record Check (MVR)
• The ability to lift a minimum of 30 pounds

WE VALUE:

• Bilingual proficiency in English and another language
• Excellent communication skills, both verbal and written and ability to effectively market and promote products/services to target audiences
• Ability to conduct product and service presentations
• Skilled in collecting data and feedback from consumers to help improve marketing strategies
• The ability to collaborate and maintain a positive and professional image while interacting with customers
• The ability to take initiative and work with limited direction

WHAT’S IN IT FOR YOU:

• Opportunity to make a difference and leave an impact!
• Long term career growth opportunities into other levels of Marketing, Sales, Key Account Management, or Business Development
• Resideo provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.

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