HR Service Associate

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll do

Are you fluent in English and French and are you looking to start an exciting HR career? Become an HR Associate in the HRdirect team! In HRdirect, you will be a part of our dynamic, fun, international team that is ready to support you.

Day-to-day tasks will include:

• Handling HR questions via a ticketing system, email, chat and on the phone
• Researching answers in our Knowledge Database
• You will ensure the Database is up-to-date by collaborating with other HR teams
• In addition, you will have opportunities to get involved in various cross-functional HR projects including process and technical innovations such as robotics, automation, machine learning and chatbots

What you bring

In this paid role previous HR experience is not required, you just need to:

• Be proficient in English and French
• Strive to help others
• Enjoy solving problems by researching information
• Be responsive, own your task and follow through
• Be curious and thirsty to learn, think outside the box
• Aim to simplify, question the established
• Take pleasure in learning new technology

Meet your team

Serving as a first point of contact, the global HRdirect team consists of 90+ employees, processing HR queries from all SAP employees worldwide. By joining HR at SAP, you will find a highly skilled workforce collaborating across the globe on common topics, engaged colleagues creating value by simplifying and optimizing operations, and one motivated global team working together towards shared goals.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 458599  | Work Area: Human Resources  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Limited Full Time   | Additional Locations:  #LI-Hybrid