Systems Engineer - San Diego Zoo Wildlife Alliance

Title: Systems Engineer - San Diego Zoo Wildlife Alliance

Location: 2920 Zoo Dr, San Diego, CA 92101, USA

HOW YOU WILL IMPACT OUR MISSIONThe Systems Engineer will help build out, maintain, and troubleshoot our rapidly expanding infrastructures. This position reports to the Systems Engineering Manager.

WHAT YOU WILL DO

Manage, administer, patch/update, monitor, and support Nutanix, Veeam, Windows, Linux and O365 server infrastructure and employ analytical skills to assess and correct server related problems or outages.

Monitor and resolve disruptions, outages, security violations, and attacks on server related devices and services and assess and maintain network and system security, analyze and correct system issues and error logs.

Design, test, and deploy new systems, applications, and networks, including installing operating systems, database, and productivity applications. Make recommendations for future system upgrades and develop a hardware upgrade protocol.

Assess and diagnose system performance by applying experience-based discretion to direct corrective action to increase efficiency and optimization.

Define, create and maintain system policies, comprehensive server diagrams and documentation for support personnel and contribute to policy development, procedures and technical reports associated with operating and maintaining the system state and the server infrastructure.

Implement and maintain server backup/recovery processes.

Develop and implement project plans to support strategic infrastructure related initiatives

WHAT WE ARE LOOKING FORJOB EXPERIENCE

3+ years' experience supporting a enterprise systems infrastructure

2+ years' experience with, Azure/Entra, O365/M365

Experience with Nutanix, Veeam preferred

EDUCATION AND CERTIFICATIONS

Drivers License

Current Microsoft, VMware (or other virtual hyper-converged technology certifications), and Azure Solution certifications (AZ-303 or higher). 

SKILLS AND KNOWLEDGE

Strong working knowledge of current and emerging IT products, services, processes and methodologies. 

Administrator and Engineering Microsoft Office 365 and other cloud-based technologies (Azure/AWS) working knowledge. 

Knowledge of enterprise architecture, networking and Infrastructure including cloud-based environments. 

Working knowledge of Azure/Entra, O365/M365, Nutanix, Veeam and best practices. 

Must have effective customer service and interpersonal skills. 

Demonstrated ability to work with others effectively in a diverse environment. 

Able to communicate effectively, both orally and in writing. 

Demonstrated ability to manage multiple tasks with competing deadlines using effective time management skills.