Sales Process Supervisor

Position:
Supervisor, Sales and Contract Administration

Company:
Samsara

Location:
Mexico

Employment type:
Remote

Short Summary:
Samsara is looking for a Supervisor of Sales Process Administration to lead a small team of administrators responsible for executing high-volume, time-sensitive sales operations. This entry-level leadership role requires strong coordination, people management fundamentals, and a passion for team enablement and process optimization.

Responsibilities:
- Manage a team of 5–10 sales process administrators.
- Monitor daily workload, support ticket volume, and service levels.
- Support team development and knowledge-sharing across process areas.
- Partner with Sales Operations and cross-functional teams to resolve blockers.
- Identify training needs and coordinate onboarding of new team members.
- Champion and embed Samsara’s cultural principles as we scale globally.
- Hire, develop and lead an inclusive, engaged, and high performing team.

Requirement:
- 4+ years of experience in Sales Operations or Administrative Support.
- 1+ years in a mentoring, team lead, or project coordination capacity.
- Strong organizational and time management skills.
- Fluent in English and Spanish.
- Ability to analyze trends and report on team performance.

Benefits:
- Above-market total compensation through base salary, performance-based bonus/variable pay, and equity (for eligible roles).
- Flexible, employee-led remote model.
- Professional development stipend.
- Comprehensive health and parental leave plans.