Solutions Engineer

Company:

Qualcomm Technologies, Inc.

Job Area:

Engineering Group, Engineering Group > Software Applications Engineering

General Summary:

As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Application Engineer, you will provide technical expertise of software systems through technical presentations in support of business development, product demonstrations, design and development of customer specific requirements, commercialization, and maintenance of Qualcomm products. Qualcomm Engineers collaborate with cross-functional teams and customers to address questions, issues, debugging, or troubleshooting regarding software systems and applications.

In this role, you will provid customer solutions including customer troubleshooting, documentation, and 3rd party testing.

Roles/Responsibilities:

• Pre and post sales calls with customers
• Customer troubleshooting
• Orchestrate documentation efforts across development, QA and marketing
• Coordinate customer trials
• Participate in requirements generation as the voice of the customer
• Generate data analysis dashboards as required

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field.
• 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc.
• 1+ year of any combination of academic and/or work experience with debugging techniques.

Preferred Qualifications:

• Ability to work with customers, ability to coordinate activities across multiple organizations, knowledge of location technology preferred, ability to work with data analysis tools
• Master's Degree in Engineering, Information Systems, Computer Science, or related field.
• 3+ years of Software Applications Engineering, Software Development experience, or related work experience.
• 1+ year of work experience in a role requiring interaction with leadership.
• Experience in a customer-facing role.

Principal Duties and Responsibilities:

• Leverages Software Application knowledge to provide technical expertise of software systems through technical presentations in support of business development, customer training, product demonstrations, commercialization, customization, and maintenance of Qualcomm products.

• Collaborates with teams and customer personnel to identify customer problems, debug issues in customer design software systems, and recommend solutions.

• Drives system architecture and feature-specific customizations tailored for customer requirements from proof of concept to final product commercial launches.

• Assesses potential application of company products, prepares product specifications, disseminates technical information on specific software areas, and/or troubleshoots issues regarding software tools and products.

• Writes detailed product technical documentation, application notes, and FAQs.

Level of Responsibility:

• Works under supervision.
• Decision-making may affect work beyond immediate work group.
• Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc.
• Has a moderate amount of influence over key organizational decisions.

• Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range and Other Compensation & Benefits:

$113,000.00 - $169,600.00

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.

If you would like more information about this role, please contact Qualcomm Careers.