Industry Advisor - Pharma (Sr. Director)

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

We are seeking a visionary and experienced Industry Advisor to the Pharma accounts. This individual will have a beginner's mindset to approach growth in Pharma for Salesforce, deeply understand Pharma and adjacent industries like distributors, animal health, CROs, and other Pharma adjacent business models in life sciences. This person would be responsible for partnering with sales, product, professional services, partners, etc. to drive growth strategies around key Pharma accounts in both the Enterprise and Commercial space. The primary responsibility is driving cross-functional growth strategies aligned with Sales leaders, deal acceleration with customer-facing engagements, and supporting thought leadership and industry events along with global counterparts in the LS COE.

The ideal candidate will work collaboratively, build trust quickly and demonstrate executive presence. This person must be senior enough to present to any level within Salesforce or a customer organization but must be resilient and willing to get the work done with a start-up mentality.

Key Responsibilities

Customer & Event Engagements:

• Work directly with key clients across biopharma and life sciences, bringing strong industry understanding, structured problem solving, strategic clarity, executive presence (verbal and written) and create pathways forward to deliver growth
• Represent Salesforce at key industry events, identifying new growth opportunities and building relationships with key industry stakeholders

Direction for Industry Solutions & Growth Strategy:

• Steward key strategic efforts such as Industry Councils, executing key deliverables, inclusive of our Operating Plan, Industry North Star, and Market Imperatives, designed to align our cross functional partners in the business to meet our business objectives.
• Influence industry solutions creation to help educate and enable sales, pre-sales, and customer success teams so they can speak the customer's language.

Credible, Inspiring, & Relevant Industry Thought Leadership:

• Analyze internal and external data, analysts' reports and more to create points of view on market trends, performance, risks and opportunities. This work informs how Salesforce will navigate headwinds, prioritize solutions in the market, and position capabilities with clients. It is also the fuel for thought leadership externally to build market credibility.

Key Activities

• Co-lead industry long-term strategy and drive cross-functional growth outcomes
• Prioritize key accounts and customer relationships to remove friction from deal cycles and drive trust, relevance, and credibility with customers at the VP+/C-Suite level
• Partner cross-functionally on relevant content for events, marketing materials, and partner GTM activities
• Support partner & sales enablement content creation & activities
• Support market-ready solution direction & growth strategy execution
• Represent Salesforce at industry events, building relationships and growing the brand
• Develop go-to-market strategies specifically designed to compete with dominant players in the retail technology market

Experience/Skills Required:

• 10+ years of Pharma industry specific experience - Preferred expertise in pharma operations, omni-channel engagement strategies, brand management, medical and/or commercial field business processes. 
• 10 years of high tech company experience and/or large system integrators supporting the above industries
• Undergraduate degree, advanced degree preferred
• Hands-on leader, "get it done" operating style, and participant in industry associations
• Experience with deploying or using innovative technology solutions with a hardworking vision for how we can change the industry in the age of AI
• Outstanding written, verbal communication, presentation skills in front of audiences ranging from small executive meetings to very large keynote presentations
• Self-starter with ability to multitask in the fast-paced and high-pressure work environment of a start-up paced software company
• Strong customer orientation and results-driven leader
• Strong understanding of Salesforce products and their industry fit
• Outstanding problem solving and analytical skills; demonstrated ability to structure complex. problems, develop hypotheses, and present well-supported solutions

Preferred Skills:

• Validated ability in leading digital transformation and large-scale change management efforts
• Strong understanding of AI and the potential to transform the pharma industry
• Ability to influence across a broad spectrum of individuals and functions
• Demonstrated ability to analyze and interpret data for value based discussions
• Action-oriented, entrepreneurial, flexible and innovative approach to operational management
• Ability to engage and motivate teams
• Ability to lead through organizational change in a virtual environment

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $208,180 - $278,460 annually

There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $228,970 - $306,250 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.