Account Solution Engineer

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

We at Salesforce are looking for a Senior Applied Solution Engineer who combines deep technical building skills with the customer empathy and business acumen of a trusted advisor. You'll work at the intersection of engineering and go-to-market — translating customer problems into working solutions, shipping prototypes that become production assets, and shaping our product through field-driven feedback.
This is not a demo-and-slide role. You will use the latest vibe coding tools and applications, architect real systems, and drive technical and value outcomes for our SMB customers in EMEA Central - across Germany, Austria and Switzerland.
Join an international and growing SMB EMEA hub based out of Dublin.

What You'll Do

• Coordinate and lead the entire solution cycle through close collaboration with other teams - bridge technical and the business needs.
• Attain quarterly and annual objectives assigned by management.
• Maintain operational hygiene by documenting contribution
• Build. Working prototypes, POC ready, and have reference architectures hands-on. Something that the customers can extend and operate — not throwaway demos.
• Advise. Serve as the technical trusted advisor for strategic accounts. Translate business problems into solution architectures. Earn and keep C-level trust through technical credibility.
• Architect. Design scalable, multi-tier solutions spanning frontend, backend, data, and AI layers. Make sound trade-offs across performance, security, cost, and time-to-value.
• Deploy AI. Build and deploy LLM-powered agents, RAG pipelines, evaluation frameworks, and AI-native workflows. Bring production-grade thinking to AI — safety, governance, reliability, and observability.
• Scale knowledge. Codify working patterns into reusable blueprints, tools, playbooks, and enablement assets. Turn one customer's win into every customer's accelerator.
• Stay up to date. Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
• Shape product. Feed structured field feedback to Product and Engineering. You see what breaks first — make that insight count.

What You Bring

Required:

• Fluency in German and secondary in English at C2 level or native
• 5+ years in a customer-facing technical role — Solution Engineer, Solutions Architect, Forward Deployed Engineer, Technical Account Manager, or Software Engineer with customer exposure.
• Bachelor in Computer Science or equivalent technical accreditations and work experience
• Builder identity. You've shipped real software. You have technical taste and care about the craft of what you build. You're as comfortable in a codebase as in a customer meeting.
• Strong coding ability in Python (required) and at least one of JavaScript/TypeScript, Java, or Node.js. You ship prototypes regularly and can work in real codebases, not just notebooks.
• Full-stack literacy. Comfortable across relational databases (SQL), web technologies (HTML/CSS/JS), REST/GraphQL APIs, and cloud infrastructure.
• Everyday use of AI coding tools (Claude Code, Cursor, Copilot, or equivalent). You leverage agentic engineering tools to build faster and iterate rapidly.
• Executive communication. You can explain complex architectures to a CTO and translate business pain into a technical roadmap for an engineering team.

Preferred

• AI/LLM fluency. Hands-on experience building with large language models, including prompt engineering, RAG/grounding, agent frameworks, evaluation design, and production safety/governance.
• Experience with platform-specific development — Apex/LWC (Salesforce), OpenAI API, Claude API, or equivalent platform SDKs
• Proficiency with data platforms — Snowflake, Databricks, BigQuery, or Data Cloud
• Experience with data visualization — Tableau, Looker, Power BI
• Background in enterprise integrations — pub/sub, CDC, middleware, ETL/ELT pipelines
• Contributions to open-source projects or published technical content
• Former technical founder or early-stage startup engineering experience
• Familiarity with schema modeling, SOQL/SOSL, and CRM data architectures

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.