Sales Assistant

An exciting opportunity to join a growing specialist showroom team We are recruiting for an experienced Sales Adviser / Product Sales Professional to join a showroom in Farnham . This is an ideal opportunity for someone who enjoys working with customers, has a passion for products and technical detail, and wants to build a long-term career with a specialist business. You don't need to be a traditional salesperson — you'll become a trusted product expert , helping customers turn their ideas into reality. You'll receive full product training and have genuine opportunities for progression. The Role As a Sales Adviser , you'll be a key member of the showroom team, providing knowledgeable, professional and friendly service throughout the customer journey — from the initial enquiry through to order and final delivery. You'll be responsible for:

• Providing outstanding customer service and expert product advice
• Understanding customers' requirements and recommending the most suitable products
• Managing customer orders and enquiries confidently and efficiently
• Identifying opportunities to recommend complementary products and accessories
• Ensuring customer requirements, including specialist specifications, are processed accurately and on time
• Checking deliveries and ensuring all associated paperwork is completed correctly
• Resolving customer queries and issues through to a satisfactory conclusion
• Maintaining attractive, accurate and well-presented showroom displays
• Ensuring pricing, product information and stock levels are kept up to date
• Looking for ways to improve customer service, efficiency and processes
• Supporting stocktakes and maintaining a clean, organised and customer-friendly showroom
• Assisting with the training and development of new colleagues
• Deputising for the Branch Manager or Assistant Manager when required

About You We're looking for someone with experience in product-led sales, technical sales, retail, showroom or another customer-facing environment . You'll ideally be:

• Naturally customer-focused and confident dealing with people
• Commercially aware, with an eye for opportunities to add value
• Comfortable learning detailed product information
• Organised, accurate and able to manage multiple customer requirements
• Professional, friendly and approachable
• Confident communicating with customers face-to-face
• A team player who is happy to support colleagues
• Proactive and keen to develop their product knowledge and career

A valid UK driving licence is essential , as you may occasionally be required to provide cover at other locations. Hours & Package Salary: £28,860 per annum (£14.80 per hour) Hours: 09:00–17:00, Monday–Saturday, 5 days per week Location: Farnham Benefits include:

• Company pension
• Company events
• Cycle to work scheme
• Enhanced maternity and paternity leave
• Free/on-site parking
• Health & wellbeing programme
• Referral programme
• Sick pay

Ready for your next career move? If you're an experienced customer-facing sales professional who enjoys learning about products and delivering a genuinely excellent customer experience, we'd love to hear from you. Apply today to join a specialist team where product knowledge, customer service and career development really matter.