Senior EDI/API Integration Analyst

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Senior EDI/API Analyst in our EDI team at RXO, you will be responsible for working closely with our customers, as well as the business and technology teams, to lead, facilitate, and implement EDI and API customer integrations as well as participate in design reviews, and work with the architecture team to assist in application testing.

This role is fully onsite Monday through Friday 8am-5pm at RXO's headquarters located at 11215 N Community House Rd, Charlotte, NC 28277.

What your day-to-day will look like:

• Communicate, coordinate, and align with our Managed Trans customer base to gather requirements for x12 documents (204,990,214,210) CSV, XML, etc.
• Analyze and interpret customer requirement specifications and understand how these relate to backend Operations system and processes.
• Create mapping specification and work with developers. Design, write requirements for, help offshore Developer to develop, test and implement EDI and API solutions to meet complex enhancement requests from Trading Partners and RXO Business Teams.
• Assess business needs and challenges and identify ways to optimize systems to best serve those purposes.
• Testing end to end with customer/trading partner and RXO backend TMS systems.
• Work with business, customers, carriers, and third parties to intake and prioritize EDI/API fixes and enhancements.
• Collaborate with cross-functional internal IT teams to identify and develop future state to ensure the accurate development of solution meets business requirements.
• Development and enhancement of standard operating procedures and processes to ensure reliable delivery of information technology while championing process improvements.
• Daily/Weekly calls with Business Teams to review open EDI/API items
• Prepare and present weekly status reports and updates to Managed Trans leadership
• Fosters teamwork and motivates others for success
• Complete additional projects and assignments as required

What you’ll need to excel:

At a minimum, you’ll need:

• Bachelor's degree or equivalent related work or military experience
• 3 years of technical experience in applications support or program/project management

It’d be great if you also have:

• Experience in the logistics or supply chain industry
• 1 year EDI and/or TMS application support experience
• Experience with client-facing customer service
• 3 years of business analysis experience in Integration development and/or strategy, including the use of x12, JSON, Flat Files, & XML
• Ability to effectively and proactively interact and communicate with senior management, internal departments, clients, and vendors

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Comprehensive medical, dental, and vision plans

• 401(k) retirement plan with up to 5% company match

• Pre-tax accounts to help streamline eligible expenses

• Company-paid disability and life insurance

• Employee Assistance Program (EAP)

• Career and Leadership Development Programs

• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.