Scrum Master Platform - RTE

Experienced Platform Scrum Master with 8–10 years of experience leading Agile delivery across complex enterprise infrastructure and technology platforms. The ideal candidate will combine strong SAFe expertise and RTE-level delivery leadership with solid technical understanding of server, network, cloud and infrastructure environments.

This role will coordinate multiple infrastructure/platform teams, manage cross-team dependencies, facilitate PI Planning and Inspect & Adapt events, drive impediment resolution, and provide program-level visibility across infrastructure initiatives. The candidate must be comfortable working with Infrastructure Architects, Network/Server teams, Cloud Engineering, Cybersecurity, Application teams, vendors and senior technology leadership.

Key Responsibilities

• Serve as the Scrum Master for enterprise infrastructure and platform teams, coordinating delivery across multiple Agile teams and technology workstreams.

• Lead SAFe ceremonies and Agile events, including PI Planning, Scrum of Scrums, System Demo, Inspect & Adapt and retrospective sessions.

• Manage and coordinate Program Increments (PIs), ensuring teams are aligned to PI objectives, committed deliverables, milestones and business priorities.

• Drive execution across server, network, cloud, infrastructure, virtualization, storage, database and enterprise platform initiatives.

• Demonstrate strong working knowledge of Windows/Linux servers, VMware/virtualization, network infrastructure, firewalls, load balancers, DNS, VPN, connectivity, storage and data center technologies.

• Coordinate infrastructure initiatives involving data center, cloud migration, server modernization, network transformation, infrastructure resiliency, capacity, performance and technology upgrades.

• Work closely with Infrastructure and Network Architects, Engineering Leads, Product Owners, Scrum Masters and technical SMEs to translate technical priorities into executable Agile work.

• Manage cross-team dependencies, impediments, risks, issues and integration points across infrastructure, applications, cybersecurity, cloud and enterprise technology teams.

• Facilitate Scrum of Scrums ensuring issues requiring cross-team action are identified and resolved quickly.

• Partner with Product Owners and Engineering Leads to maintain healthy backlogs, priorities, features, enablers, user stories and acceptance criteria.

• Track PI objectives, team commitments, velocity, capacity, predictability, flow metrics and delivery KPIs, using metrics to identify delivery risks and improvement opportunities.

• Drive effective capacity planning and resource alignment across infrastructure/platform teams, considering competing priorities and technical dependencies.

• Coordinate release planning, deployment readiness, environment readiness, implementation activities and production transition across infrastructure teams.

• Ensure infrastructure dependencies are incorporated into application and enterprise technology release plans, including network, server, cloud, security, database and middleware dependencies.

• Proactively identify delivery constraints and work with technical leadership to remove blockers related to environment availability, infrastructure capacity, network connectivity, access, security controls, vendors and technical dependencies.

• Facilitate executive and stakeholder communication, providing concise PI status, risks, dependencies, impediments, milestones and delivery forecasts.

• Collaborate with enterprise PMO, Technology leadership and Architecture teams to align Agile delivery with broader technology roadmaps and strategic infrastructure initiatives.

• Coordinate with third-party vendors and managed service providers where infrastructure/platform dependencies impact delivery.

• Promote continuous improvement across teams by analyzing delivery metrics, flow, dependencies, bottlenecks and recurring impediments.

• Support Inspect & Adapt sessions and ensure identified improvement actions are converted into actionable backlog items and followed through to completion.

Required Qualifications

• 7–10+ years of experience in Scrum Master, RTE or similar enterprise technology delivery roles.

• SAFe experience is mandatory, with strong hands-on experience operating as an RTE or in an RTE-type role within a large enterprise Agile environment.

• SAFe certification required, preferably SAFe Release Train Engineer (RTE), SAFe Scrum Master (SSM), SAFe Agilist (SA) or equivalent, with RTE certification strongly preferred.

• Strong practical understanding of enterprise infrastructure, including servers, Windows/Linux, virtualization, networking, data center, cloud, storage, security infrastructure and enterprise platforms.

• Demonstrated experience coordinating multiple infrastructure/technology teams and complex technical dependencies across an Agile Release Trai