13d 1h ago
Supply Chain Quality Intern
Roche·General · Healthcare
🏢On-site
|Casablancadataexcel
Supply Chain Quality Intern
Roche | General | Healthcare
On-site
Full Time
Casablanca
Position:
Supply Chain Quality Intern
Company:
Roche
Location:
(Country: Morocco, City: Casablanca)
Employment type:
Full time
Work Arrangement:
Not specified
Short Summary:
We are looking for a Supply Chain Quality Intern for a period of 6 months, integrated into the Supply Chain & Quality department, reporting to the Quality Manager.
Responsibilities:
- Manage and investigate temperature claims across transport and storage operations.
- Prepare, program, and condition temperature loggers for heat-sensitive and cold chain products.
- Log, process, and perform thorough follow-ups on claims in the CRM system, ensuring timely closure and resolution.
- Collaborate closely with internal teams (Logistics, Quality Assurance, Customer Service) and external partners (Carriers, Distributors) to analyze root causes.
- Monitor non-conformity indicators and maintain up-to-date tracking dashboards for supply chain quality reporting.
- Contribute to operational excellence, customer satisfaction, and continuous improvement of cold chain compliance.
- Support the development, evaluation, and revision of standard operating procedures (SOPs) and operational workflows.
- Track and update supply chain quality performance regularly, ensuring all quality reporting remains accurate and up-to-date.
Requirement:
- Currently training as part of a Master's degree (or equivalent Engineering/Business program) with a specialization in Supply Chain, Quality Management, or Logistics.
- Sensitivity and an appetite for topics related to quality assurance, cold chain logistics, and customer claim management in an industrial/healthcare environment.
- Ideally, completed a first internship or work-study program in a Supply Chain, Quality, or Logistics department.
- Comfortable using IT tools (Excel, CRM software, databases) and analyzing data.
- Rigor, curiosity, interpersonal skills, and proactivity are essential.
- Fluency in French and professional working proficiency in written and spoken English are required.
Benefits:
Not specified
Supply Chain Quality Intern
Company:
Roche
Location:
(Country: Morocco, City: Casablanca)
Employment type:
Full time
Work Arrangement:
Not specified
Short Summary:
We are looking for a Supply Chain Quality Intern for a period of 6 months, integrated into the Supply Chain & Quality department, reporting to the Quality Manager.
Responsibilities:
- Manage and investigate temperature claims across transport and storage operations.
- Prepare, program, and condition temperature loggers for heat-sensitive and cold chain products.
- Log, process, and perform thorough follow-ups on claims in the CRM system, ensuring timely closure and resolution.
- Collaborate closely with internal teams (Logistics, Quality Assurance, Customer Service) and external partners (Carriers, Distributors) to analyze root causes.
- Monitor non-conformity indicators and maintain up-to-date tracking dashboards for supply chain quality reporting.
- Contribute to operational excellence, customer satisfaction, and continuous improvement of cold chain compliance.
- Support the development, evaluation, and revision of standard operating procedures (SOPs) and operational workflows.
- Track and update supply chain quality performance regularly, ensuring all quality reporting remains accurate and up-to-date.
Requirement:
- Currently training as part of a Master's degree (or equivalent Engineering/Business program) with a specialization in Supply Chain, Quality Management, or Logistics.
- Sensitivity and an appetite for topics related to quality assurance, cold chain logistics, and customer claim management in an industrial/healthcare environment.
- Ideally, completed a first internship or work-study program in a Supply Chain, Quality, or Logistics department.
- Comfortable using IT tools (Excel, CRM software, databases) and analyzing data.
- Rigor, curiosity, interpersonal skills, and proactivity are essential.
- Fluency in French and professional working proficiency in written and spoken English are required.
Benefits:
Not specified
Required Skills
dataexcel
Required Languages
🇫🇷 French, 🇬🇧 English
Key competency: General