Position:
Business Support Specialist (Workfront)
Company:
Roche
Location:
Hungary, Budapest
Employment type:
Full time
Short Summary:
The Global Digital Hub at Roche aims to enhance digital capabilities globally. The Business Support Specialist plays a key role in executing digital projects, supporting business partners, and ensuring alignment with global best practices.
Responsibilities:
- Understand business partners’ preferences and consult on solutions to achieve goals.
- Handle incident and service requests.
- Resolve issues related to platform limitations and data consistency.
- Drive resolution of business issues and contribute to technical problem resolution.
- Support global stakeholders in enhancing their digital performance.
Requirement:
- Bss/Msc degree, preferably in Computing and IT.
- 3+ years of digital marketing/technology experience in a global environment.
- Excellent understanding of service ecosystems and business processes.
- Agile mindset (lean, scrum, SaFe 5.1) preferred.
- Strong interpersonal, communication, facilitation, and presentation skills.
Benefits:
- Development opportunities including free language courses and international assignments.
- Competitive salary and cafeteria package, annual bonus, Private Medical Services.
- Flexibility with home office options (typically 2 office days/week).
- Inclusive community fostering collaboration and creativity.