Inside Sales Representative

Who are we?

Riedel Communications designs, manufactures, and distributes pioneering real-time networks for audio, video, and communications. Our products empower broadcasters, production companies, and venues worldwide to deliver seamless, high-quality, and innovative live productions. As we continue to expand our reach and introduce new technologies, we are looking for a driven Inside Sales Representative to join our team and contribute to our growth.

About The Role

Riedel Communications is seeking two driven, motivated Inside Sales Representatives to join our sales organization. This is an opportunity for individuals who are passionate about sales, eager to develop their skills, and interested in building a long-term career in technical sales.

You will help drive business growth by identifying new opportunities, developing customer relationships, and supporting sales initiatives across the broadcast, media, sports, and live event production industries. Working closely with experienced regional sales professionals, you will gain exposure to territory development, strategic account management, and the full sales cycle.

We view this position as a potential development pathway into a future Regional Sales Manager role. We are looking for individuals who demonstrate initiative, commercial awareness, and the ambition to take on greater responsibility as they grow within the organization.

Responsibilities

Business Development & Sales Growth

• Identify, research, and proactively engage prospective customers through targeted outbound sales activities.
• Qualify inbound leads, assess customer needs, and identify opportunities with strong business potential.
• Develop and maintain a healthy pipeline of qualified opportunities, contributing to regional sales growth.
• Identify opportunities to expand existing customer relationships and develop new accounts.

Customer & Territory Development

• Build relationships with prospective and existing customers, understanding their needs, challenges, and objectives.
• Partner with Regional Sales Managers to learn territory planning, account development, and sales strategies.
• Participate in customer meetings, product presentations, and sales discussions to develop consultative selling skills.
• Gradually take ownership of assigned accounts or sales opportunities as experience and capabilities develop.

Sales Collaboration & Execution

• Work closely with regional sales and channel teams to advance opportunities through the sales process.
• Assist with quotations, product demonstrations, proposals, and follow-up on customer opportunities.
• Collaborate with technical and product specialists to identify solutions that meet customer requirements.
• Develop a strong understanding of Riedel’s portfolio, including intercom systems, signal distribution, and live video production solutions.

Pipeline Management & Market Intelligence

• Maintain accurate CRM records, track sales activity, and monitor opportunities through the sales pipeline.
• Analyze customer activity, market trends, and competitive developments to identify business opportunities.
• Participate in sales planning discussions, pipeline reviews, and forecasting activities.
• Meet or exceed established sales activity, pipeline development, and performance objectives.

Qualifications

Required

• Minimum of 2 years of experience in inside sales, business development, sales development, or a related sales role.
• Demonstrated ability to prospect, qualify opportunities, and build customer relationships.
• Strong communication, interpersonal, and presentation skills.
• Proactive, goal-oriented mindset with a genuine interest in developing a career in sales.
• Strong organizational skills and the ability to independently manage priorities and follow-through.
• Ability to understand technical concepts and communicate product value effectively.
• Experience using CRM software to manage sales activities and opportunities.
• Willingness to learn, accept feedback, and take on increasing levels of responsibility.

Preferred

• Experience in broadcast, professional audiovisual technology, media production, telecommunications, or related technical industries.
• Familiarity with technical sales processes, account management, or territory development.
• Salesforce experience.
• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent professional experience.
• Experience working with channel partners or distributors.
• Professional fluency in Spanish and English to support sales activities and customer relationships in the CALA region.

Grow with us!

What We Offer:

• Competitive Salary & Commission: A strong base salary plus bonus based on performance.
• Growth Opportunities: Professional development support and career advancement paths within Riedel Communications.
• Comprehensive Benefits: Health, dental, and vision insurance, 401(k) with company match, and generous paid time off.
• Innovative Work Environment: Be part of a forward-thinking, collaborative team within a company known for innovation in live event production technology.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.