Product Analytics Manager

Hiring Range: $96,802 - $159,032

The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

Product Analytics Manager - Wakefield, MA (Hybrid)

Responsible for analyzing the bank’s deposit portfolio, customers and market data to inform strategies to grow and optimize the bank. Working as part of the Product Management team, this position will address a number of critical strategic deposit initiatives with substantial impact to company earnings.  As a recognized subject matter expert within the organization, the individual will exercise a wide degree of latitude, independence and discretion.  This role will work with key partners across the organization including Data Management, Finance, Retail Administration, Marketing, Technology and Treasury.  This position will also engage with external vendors on projects as needed.

As a recognized subject matter expert within the organization, the individual will exercise a wide degree of latitude, independence and discretion. This role requires an ability to interpret and analyze complex data / information to identify growth opportunities and define a clear path to achieving the growth objectives. This role will require both analytical and creative problem solving abilities to evaluate issues and identify the best solutions. The incumbent will need to have an ability to adapt quickly to change with a high degree of  independent decision making with minimal supervision.

Major Responsibilities:

• Build analytics and reporting dashboards – create and maintain dashboards to report on deposit portfolio performance, including sales, attrition and special topics.  Ensure all key stakeholders, including senior management, are kept up to date on business performance. Assist in preparation of materials for key deposit committees.
• Create deep analytical insights, utilizing statistical and other data analysis methodologies to answer critical questions about the business, both proactively and as requested.  Develop new models to optimize the deposit portfolio and participate in larger bank analytics initiatives.
• Build and/or support business case development for deposit initiatives.  These could include new products, support for business line initiatives, operational enhancements, pricing, etc.
• Support data enhancement initiatives, including but not limited to new data variables, table structures and external data needs, by working with Eastern’s Data Management team

Requirements:

• Bachelor’s Degree or equivalent combination of training and experience. 

• 6+ years experience in analytics, financial services especially banking experience a plus.

• Strong analytical/statistical skill and knowledge

• Experience creating dashboards (i.e. using tools like PowerBI) to share analysis 

• Experience creating insightful analytics, utilizing data in unique ways and proactively addressing areas for improvement or needing insight

• Strong skills with analytics and data tool (ex. SQL, R, PowerBI, Excel, etc.)

• High degree of organization, ability to prioritize and flexibility to adapt to changing requirements and direction

• Strong interpersonal skills and ability to work cross-functionally based on solid understanding of the business 
  Skills/Knowledge

• Drives Results: The inherent motivation to provide continuous improvement using both business and analytical acumen while developing optimal strategies and analytics to achieve results.  Emphasize strategy while maintaining focus on the details for a successful execution. 
• Analytics: Experience utilizing data to infer trends and insights into decision making.  Experience integrating and managing large data sets from various sources.
• Quick Thinking: Ability to work in a fast paced, dynamic environment while carrying out multiple projects at any given time. Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done
• Teamwork: successful track record collaborating with internal and external teams.  Ability to “sell” or gain buy-in across function or organization.
• Financial Skills: Deep Understanding of key revenue and expense drivers. Ability to model and track financial goals and targets and develop business modes and pr-forma financials. Business case development strategy/internal consulting skills a plus
• Communication: Strong interpersonal and communications skills are a must with demonstrated ability to coordinate across various teams.
• Independent Thinker: Acting independently in making decisions related to analytics and strategy when appropriate.

• Driven, assertive, innovative, resourceful and a keen eye for details