Business and Data Analyst [U.S. Citizenship Required, Public Trust Suitability]

Start Your Adventure at Via Logic

Role: Business and Data Analyst
Location: Remote; work must be performed within the United States. Preference for candidates located in the following states: CA, CO, DC, GA, FL, IL, MS, NC, NY, OH, PA, TN, TX, UT, VA, and VT.
Type: Full-Time, W-2
Compensation: $90,000 annually
Experience: 3–5 years of relevant professional experience; Salesforce platform experience required

Eligibility & Clearance Requirements

Due to federal contract requirements supporting Department of Homeland Security (DHS) agency programs, applicants must:

• Be a U.S. Citizen.

• Currently reside within the United States.

• Have lived within the U.S. for at least 3 of the past 5 years.

• Be eligible to obtain and maintain the required U.S. government Public Trust suitability determination.

• Successfully complete the required background investigation, including a credit check, before beginning work.

Your Route Into Business Analysis

Welcome to Via Logic, where innovation meets collaboration. We are seeking a Business and Data Analyst with 3–5 years of relevant professional experience and hands-on Salesforce platform experience to support our federal government client. In this role, you’ll connect program needs with technical delivery, helping teams understand business processes, define requirements, and improve applications and workflows. You’ll work closely with stakeholders, developers, Quality Engineers, and other technical team members to translate complex needs into clear, actionable requirements and reliable solutions. Our work supports public assistance, recovery support, grants management, and mitigation-related processes. Experience supporting these programs or working with state and local governments is preferred. This is a great opportunity for an analyst who enjoys understanding how programs operate, asking thoughtful questions, and helping teams deliver technology that makes complex work easier.

Your Mission Today

Your Responsibilities

• Requirements Gathering: Facilitate stakeholder interviews, discovery sessions, and working meetings to identify business needs, clarify priorities, and define project scope.

• Business Process Analysis: Document current workflows, identify gaps and inefficiencies, and develop future-state processes that improve program operations and the user experience.

• Salesforce Business Analysis: Analyze business needs within Salesforce-based applications, document workflow and data requirements, and collaborate with Salesforce administrators and developers to evaluate and refine solutions.

• Program & Grants Workflows: Translate public assistance, recovery support, grants management, and mitigation-related business processes into clear requirements that support application development and enhancements.

• User Stories & Acceptance Criteria: Develop and refine epics, user stories, business rules, and acceptance criteria that give development and testing teams a shared understanding of expected functionality.

• Technical Liaison: Serve as a bridge between business and technical teams, explaining program needs, resolving questions, and helping ensure solutions meet stakeholder expectations.

• Data Analysis & Reporting: Analyze application and program data, clarify reporting needs, identify inconsistencies, and help teams define useful reports and dashboards.

• Testing & Validation: Partner with Quality Engineering and business users to validate requirements, support user acceptance testing, document defects, and confirm that delivered functionality meets business needs.

• Documentation & Traceability: Maintain business requirements, process flows, data mappings, decision records, and other documentation that connects stakeholder needs to delivered functionality.

• Agile Collaboration: Participate in backlog refinement, sprint planning, demonstrations, and other Agile activities. Coordinate with analysts and technical teams to support consistent functionality across products.

What Helps Explorers Succeed Here

Required Skills & Experience

• Education: Bachelor’s degree or higher in any field of study.

• Experience: 3–5 years of relevant professional experience in business analysis, systems analysis, business process improvement, or a closely related discipline.

• Salesforce Platform: Hands-on professional experience working with Salesforce-based applications, including analyzing or supporting business workflows, data, reporting, or application enhancements.

• Requirements Development: Experience gathering and documenting business and functional requirements, user stories, business rules, and acceptance criteria.

• Process Analysis: Experience documenting current-state and future-state workflows, identifying gaps, and recommending practical process improvements.

• Stakeholder Engagement: Experience facilitating discussions with business users and technical teams, asking clarifying questions, and building a shared understanding of priorities and requirements.

• Technical Collaboration: Ability to translate business needs into requirements that developers, Salesforce administrators, and Quality Engineers can implement and validate.

• Data Analysis: Experience reviewing data, identifying inconsistencies, and defining reporting or dashboard requirements to support business decisions.

• Testing & Validation: Experience supporting user acceptance testing, reviewing application behavior against requirements, and tracking issues through resolution.

• Agile: Experience working within an Agile delivery environment using Scrum, SAFe, or similar methodologies.

• Communication & Organization: Strong written and verbal communication skills, attention to detail, and the ability to manage competing priorities and maintain clear documentation.

Preferred Experience

• Experience supporting public assistance, recovery support, grants management, or mitigation programs.

• Experience working with state and local governments, including agencies administering public-sector assistance or grant programs.

• Familiarity with grant application, review, award, monitoring, reporting, or closeout workflows.

• Experience analyzing Salesforce workflows, reports, dashboards, permissions, or integrations.

• Experience with SQL, Excel, Tableau, Power BI, or comparable data analysis and reporting tools.

• Experience supporting cloud-based applications or modernization initiatives.

• Previous federal government experience, particularly supporting DHS.

• Current or previous favorable U.S. government Public Trust determination.

Certifications

No certifications are required. Salesforce, business analysis, Agile, Scrum, or related certifications are a plus.

Why Explorers Stay

• Remote-first flexibility within the U.S.

• Comprehensive healthcare benefits.

• Generous Paid Time Off (PTO).

• Collaborative and supportive team culture focused on growth and continuous learning.

• Opportunities to deepen your expertise in business analysis, Salesforce, and program modernization.

• Meaningful work supporting mission-driven programs with real-world impact.

How We Work

• This is a client-facing role that includes virtual collaboration and occasional customer interaction.

• Team members are expected to actively engage through Slack, Teams, email, Monday.com, and other company or client-provided collaboration tools.

• Availability for meetings and collaboration during Eastern Time work hours is expected.

• Cameras on during virtual meetings is part of our collaborative culture.

• This is a full-time W-2 position.

• Work must be performed within the United States.

About Via Logic

Via Logic LLC is an information technology partner supporting mission-driven work across DevSecOps, cloud engineering, cybersecurity, data science, and national security analytics for federal and commercial clients. Our teams help modernize complex systems through automation, secure engineering practices, cloud-native technologies, and scalable infrastructure solutions that support real-world impact. But beyond the work itself, we care deeply about how we work. We believe great teams are built through collaboration, curiosity, accountability, and trust. Whether you're supporting customer missions, strengthening business operations, or leading expeditions of your own, Via Logic is a place where Explorers are encouraged to grow, contribute, and continuously evolve.

Equal Opportunity Employer

Via Logic LLC is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace where all Explorers are valued and supported. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law. We believe different perspectives strengthen teams, improve innovation, and help us build better solutions for the missions we support.

Accessibility & Accommodations

Via Logic is committed to providing an accessible and inclusive hiring experience for all candidates. Reasonable accommodations are available throughout the application and interview process to support accessibility needs and ensure every candidate has an equitable opportunity to explore a career with our team.

Recruiting Fraud Notice

Via Logic takes recruiting fraud seriously. We will never ask candidates for payment, banking information, cryptocurrency, gift cards, or other personal financial information during any stage of the hiring process. All legitimate communication from our team will come directly from authorized Via Logic representatives using official company channels. Due to the rise of fraudulent recruiting activity across the industry, we encourage candidates to use caution if something feels unusual, rushed, or too good to be true. Real adventures should involve solving meaningful challenges - not wiring money to strangers pretending to be recruiters on the internet. If you have concerns about the legitimacy of a communication claiming to represent Via Logic, please verify the information through our official website before sharing personal information or taking further action.