12d 20h ago
Team Lead AML
Qonto·Operations · Finance
🏢Hybrid
|Milan, Italyai_toolsautomationdata
Team Lead AML
Qonto | Operations | Finance
Hybrid
Full Time
Italy, Milan
Position:
Team Lead Anti-Money Laundering
Company:
Qonto
Location:
Italy, Milan
Employment type:
Full-time
Work Arrangement:
Hybrid
Short Summary:
Join us as Team Lead AML Italy and play a key role in leading the day-to-day operations of our growing AML team in Milan. You'll lead a team of 10 specialists, supported by our BPO partners, balancing operational excellence with continuous improvement initiatives.
Responsibilities:
- Own the daily run: oversee task assignment and alert monitoring every morning.
- Drive control quality: analyze control results, get to the root of KO reasons, and assign remediation across first and second line topics.
- Sharpen our transaction monitoring: review scenarios, assess what's working, and propose improvements.
- Grow the team: support junior agents, empower senior agents, and help everyone build confidence.
- Be the go-to for stakeholders: run regular catch-ups with AFC, Internal Control, Internal Audit, Onboarding, CS, and our BPO managers near Milan.
Requirement:
- Proven AML expertise in Italy: At least 4 years of experience, ideally in first line of defense and transaction monitoring.
- Prior management expertise needed: Ideally a team of minimum 3 agents.
- A tech-first mindset: comfortable with automation, data, and AI tools, not just traditional banking processes.
- Resilience under pressure: you know how to prioritize a high volume of requests and stay structured facing audits or regulatory scrutiny.
- A supportive leadership style: you listen, build trust, and know how to stabilize a team before pushing for change.
- Fluent Italian and English: native Italian speaker, comfortable working in English on a day-to-day basis.
Benefits:
- A great moment to join: make an impact by supporting a team as it builds momentum, strengthens confidence, and grows together.
- Close support from your manager: Alessandro will be based in Milan and closely involved during your first months.
- Real regulatory exposure: direct work on Bank of Italy-related topics, audits, and high-stakes stakeholder conversations.
- Room to shape the role: task automation is underway, you'll help define how the team works, not just execute it.
Team Lead Anti-Money Laundering
Company:
Qonto
Location:
Italy, Milan
Employment type:
Full-time
Work Arrangement:
Hybrid
Short Summary:
Join us as Team Lead AML Italy and play a key role in leading the day-to-day operations of our growing AML team in Milan. You'll lead a team of 10 specialists, supported by our BPO partners, balancing operational excellence with continuous improvement initiatives.
Responsibilities:
- Own the daily run: oversee task assignment and alert monitoring every morning.
- Drive control quality: analyze control results, get to the root of KO reasons, and assign remediation across first and second line topics.
- Sharpen our transaction monitoring: review scenarios, assess what's working, and propose improvements.
- Grow the team: support junior agents, empower senior agents, and help everyone build confidence.
- Be the go-to for stakeholders: run regular catch-ups with AFC, Internal Control, Internal Audit, Onboarding, CS, and our BPO managers near Milan.
Requirement:
- Proven AML expertise in Italy: At least 4 years of experience, ideally in first line of defense and transaction monitoring.
- Prior management expertise needed: Ideally a team of minimum 3 agents.
- A tech-first mindset: comfortable with automation, data, and AI tools, not just traditional banking processes.
- Resilience under pressure: you know how to prioritize a high volume of requests and stay structured facing audits or regulatory scrutiny.
- A supportive leadership style: you listen, build trust, and know how to stabilize a team before pushing for change.
- Fluent Italian and English: native Italian speaker, comfortable working in English on a day-to-day basis.
Benefits:
- A great moment to join: make an impact by supporting a team as it builds momentum, strengthens confidence, and grows together.
- Close support from your manager: Alessandro will be based in Milan and closely involved during your first months.
- Real regulatory exposure: direct work on Bank of Italy-related topics, audits, and high-stakes stakeholder conversations.
- Room to shape the role: task automation is underway, you'll help define how the team works, not just execute it.
Required Skills
ai_toolsautomationdata
Required Languages
🇮🇹 Italian, 🇬🇧 English
Key competency: Operations