IT Project Manager - Manufacturing (ERP/SAP)

About the Role

We are looking for an experienced IT Project Manager – Manufacturing & ERP Integration to lead enterprise technology projects across manufacturing and industrial sectors.

You will own end-to-end project delivery, manage multiple technology vendors and system integration partners, and work directly with senior client stakeholders to drive successful ERP/SAP implementation and integration initiatives.

This role combines project leadership, manufacturing domain expertise, technical coordination, and client relationship management, with opportunities to work on emerging Cloud, Data, and AI solutions.

Responsibilities

• Own delivery of assigned projects: scope control, schedule, budget, quality, and risk across multiple concurrent engagements.
• Evaluate technical and functional resources assigned to projects: assess capability, provide structured feedback, and make resourcing recommendations to leadership.
• Work closely with technical teams and ERP consultants to validate work estimates, integration designs, and cutover plans to ensure proposed timelines are realistic.
• Define and clarify scope independently in mid-to-late project phases where business processes, shop-floor requirements, or customizations are ambiguous or evolving.
• Lead integration work with multiple external vendors and systems, such as ERP/SAP implementation partners, MES (Manufacturing Execution Systems), WMS, PLM, SCADA/IoT platforms, and cloud infrastructure providers.
• Represent client interests when negotiating with software vendors, implementation partners, and cloud providers on licensing, SLAs, timelines, and technical support programs.
• Manage subcontractors and system integration (SI) partners: selection, onboarding, performance monitoring, and invoices.
• Run regular client governance meetings covering status updates, risk escalations, acceptance criteria, and UAT/cutover readiness at CIO, COO, Operations Director, and PMO levels.
• Produce and maintain project artefacts: work breakdown structures (WBS), project charters, RAID logs, business blueprint sign-offs, data migration plans, interface specifications, and go-live cutover plans.
• Ensure compliance with enterprise security standards, data integrity, auditability, and regulatory/industry requirements relevant to manufacturing environments.
• Control scope changes and raise risks early to maintain delivery quality and project sustainability.

Requirements

• 7+ years of experience in IT project management.
• Experience delivering large-scale software or ERP implementation/upgrade projects for manufacturing, supply chain, or industrial enterprises (e.g., SAP S/4HANA, SAP ECC, Oracle ERP, Microsoft Dynamics 365).
• Working knowledge of core manufacturing and supply chain processes, such as Production Planning (PP), Materials Management (MM), Sales & Distribution (SD), Warehouse Management (WM), or Plant Maintenance (PM).
• Experience working with cross-functional software and consulting teams, actively participating in estimation, architecture, and roadmap discussions.
• Sufficient technical understanding to follow engineering and architectural discussions (e.g., APIs, middleware, ETL, ERP connectors), identify technical bottlenecks, and assess whether delivery timelines are realistic.
• Experience managing multi-vendor integrations and leading scope, SLA, timeline, and commercial discussions with software vendors and system integrators.
• Strong stakeholder management skills, with the confidence to communicate and negotiate independently with client C-suite executives (CIO, COO, VP of Manufacturing/Supply Chain) and PMOs.
• Familiarity with delivery methodologies such as SAP Activate, Waterfall, and hybrid Agile frameworks.
• Experience managing subcontractors, system integrators, or distributed remote delivery teams.
• Native Vietnamese and business-level English proficiency.
• Strong awareness of enterprise information security, master data governance, business continuity, and downtime risks during plant cutover.
• Ability to identify operational and system integration risks at the project level, particularly when connecting factory shop-floor systems with enterprise ERP backbones.
• Demonstrates adherence to, and promotes team compliance with, processes related to change management, cutover checklists, incident reporting, and project document control.

Nice to Have

• Certifications such as PMP, Prince2, SAP Certified Associate/Specialist in Project Management, or Certified Scrum Master (CSM).
• Hands-on background with SAP modules (e.g., PP, MM, SD, QM, FI/CO) or modern Cloud ERP migrations (SAP S/4HANA Cloud, RISE with SAP).
• Experience integrating ERP systems with shop-floor technologies (MES, SCADA, PLC, IoT, barcode/RFID tracking).
• Experience managing organizational change management (OCM) and driving system adoption across factory floor and office environments.
• Experience building or working alongside AI, predictive maintenance, or industrial automation teams.

What Makes You Successful in This Role

• Client-first mindset with strong commercial judgment.
• Ability to balance client business expectations with realistic, sustainable, and high-quality delivery commitments.
• Comfortable making structured decisions in ambiguous situations and fast-moving factory/supply chain environments.
• Strong prioritization, conflict resolution, and escalation skills.
• Pragmatic, negotiation-oriented, and detail-focused approach to problem-solving.
• Ability to balance long-term relationship management with strict delivery discipline.

Success Metrics in the First 6 Months

• Successfully lead and stabilize delivery for at least 1 major ERP/manufacturing integration or rollout milestone within agreed timeline, budget, and quality expectations.
• Drive vendor or partner negotiations that help optimize client project costs or secure critical specialized support, with clear documentation of outcomes.
• Keep scope creep caused by unaligned business requirements or unapproved customizations below 5%.
• Maintain positive client satisfaction scores in line with target CSAT from key manufacturing business stakeholders.
• Maintain clear scope control, rigorous change management, and sustainable delivery cadence across assigned projects.