Account Executive

Company description Publicis is an omni-channel communications agency with over 600 employees across our Canadian operations. The office is the largest in our industry in Canada and boasts talent across various disciplines of marketing and advertising expertise. Publicis carries a balanced split of Canadian, U.S. and Global clients for which we are Agency of Record. Publicis supports a range of D&I actions through our Driving Change team as well as giving back to the community through a long-standing participation in the Out of the Cold Program. With a strong, active and familial culture, Pub United is the agency’s social club, hosting events as wide reaching as Curling, Trivia Nights and more. Overview The Account Executive is responsible for managing and coordinating day-to-day agency efforts on behalf of the client, with a focus on driving the successful execution and delivery of projects across the brand. The Successful Account Executive Is Someone Who Is passionate about advertising and the creative process Understands agency processes and can effectively support day-to-day account operations across a large integrated AOR account. Has a clear understanding of creative asset management, and execution with the oversight of account supervisors. Has the ability to establish strong relationships with agency partners of all levels Responsibilities Build strong, trusted relationships with day-to-day client contacts through responsive communication, reliability and a strong understanding of the business and work. Synchronizing communications between account teams, vendors, and clients Support account financial management through accurate job tracking, estimates, billing documentation and reconciliation in partnership with senior account and finance teams Develop a strong understanding of the client's business, brand, audiences and campaign objectives, and apply that context to day-to-day execution. Own accurate and thorough day-to-day account documentation, including status reports, contact reports, timelines, meeting notes, trackers and next steps. Capture, consolidate and communicate client and internal feedback clearly, ensuring teams understand what is changing, what has been approved and what remains outstanding. Take ownership of assigned workstreams from brief through delivery with appropriate oversight, proactively driving next steps, timelines, approvals and cross-functional coordination while keeping senior account leads informed of risks or decisions requiring escalation. Maintain awareness of approved scope and flag potential out-of-scope requests, changing deliverables or timing implications to senior account leads. Developing strong and positive working relationships with creative, strategy project management, production, studio, finance, other departments Support the development and management of project timelines, coordinate internal and client reviews, and proactively flag timing risks, dependencies or changes. Support end-to-end campaign delivery, including final asset checks, QA, trafficking/shipping and confirmation that deliverables meet approved specifications prior to launch Supporting in sourcing and briefing studio contacts for tactical asks like banners, resizes, and other assets Providing input, consultation, and cooperation with other agency and client partners Qualifications 1 to 3 year of agency account management experience Experience in working in an advertising or marketing agency setting Experience supporting integrated campaigns across channels such as broadcast/video, digital, social, OOH and/or other campaign deliverables. Ability to manage and support multiple projects - multi-task, prioritize, and adjust quickly to changing priorities Clear, concise and professional written and verbal communication, with the judgement to tailor communication across clients, creative teams, production partners and internal leadership. Anticipates next steps, identifies potential gaps or risks early, and proactively follows up with the right partners to keep work moving. Resourceful problem solver who can assess an issue, identify a path forward and understand when senior guidance or escalation is needed. Ability to work well under pressure and with strict deadline Additional information Salary Transparency matters to us. The salary range for this position is 60,000$ to 65,000$ per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data. AI Use We use artificial intelligence tools to support parts of our hiring process, such as reviewing applications or analysing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognised by people. Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. If you require a specific accommodation please contact Human Resources.
Build strong, trusted relationships with day-to-day client contacts through responsive communication, reliability and a strong understanding of the business and work. Synchronizing communications between account teams, vendors, and clients Support account financial management through accurate job tracking, estimates, billing documentation and reconciliation in partnership with senior account and finance teams Develop a strong understanding of the client's business, brand, audiences and campaign objectives, and apply that context to day-to-day execution. Own accurate and thorough day-to-day account documentation, including status reports, contact reports, timelines, meeting notes, trackers and next steps. Capture, consolidate and communicate client and internal feedback clearly, ensuring teams understand what is changing, what has been approved and what remains outstanding. Take ownership of assigned workstreams from brief through delivery with appropriate oversight, proactively driving next steps, timelines, approvals and cross-functional coordination while keeping senior account leads informed of risks or decisions requiring escalation. Maintain awareness of approved scope and flag potential out-of-scope requests, changing deliverables or timing implications to senior account leads. Developing strong and positive working relationships with creative, strategy project management, production, studio, finance, other departments Support the development and management of project timelines, coordinate internal and client reviews, and proactively flag timing risks, dependencies or changes. Support end-to-end campaign delivery, including final asset checks, QA, trafficking/shipping and confirmation that deliverables meet approved specifications prior to launch Supporting in sourcing and briefing studio contacts for tactical asks like banners, resizes, and other assets Providing input, consultation, and cooperation with other agency and client partners
1 to 3 year of agency account management experience Experience in working in an advertising or marketing agency setting Experience supporting integrated campaigns across channels such as broadcast/video, digital, social, OOH and/or other campaign deliverables. Ability to manage and support multiple projects - multi-task, prioritize, and adjust quickly to changing priorities Clear, concise and professional written and verbal communication, with the judgement to tailor communication across clients, creative teams, production partners and internal leadership. Anticipates next steps, identifies potential gaps or risks early, and proactively follows up with the right partners to keep work moving. Resourceful problem solver who can assess an issue, identify a path forward and understand when senior guidance or escalation is needed. Ability to work well under pressure and with strict deadline