Operational Quality Technician

Prysmian is the world leader in solutions for energy and digital connections, developing resilient, high-performing, sustainable, and innovative cable systems for the transmission, power grid, electricity and digital solutions. From underground and submarine cables and systems for power transmission and distribution, to medium low voltage cables for the construction and infrastructure sectors, we keep the lights on. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video, and data transmission connecting the world.

With 9,000 dedicated team members in North America and 35,000 globally, Prysmian brings unmatched scale, innovation, and expertise to the energy and telecommunications industries.

At Prysmian, your work matters. Wherever you’re based and whatever you do, you’ll have the opportunity to make an impact as part of a global team committed to excellence and transforming the world around us.

Job Description

Operational Quality Technician

Objective

Support manufacturing operations by driving quality at the source through process verification, shop-floor problem solving, risk identification, and corrective action implementation. Ensure production processes consistently produce conforming products by focusing on process inputs, adherence to standards, control of critical process parameters, and continuous improvement of manufacturing performance.

Scope

Serves as the primary quality representative within manufacturing operations, working directly with Production, Engineering, Maintenance, and Quality teams to monitor process effectiveness, identify opportunities for improvement, and support sustainable corrective actions.

This position emphasizes prevention over detection by validating process inputs, auditing process compliance, supporting First Article Inspections (FAI), investigating quality concerns, and verifying that manufacturing controls are capable of consistently delivering customer and product requirements.

Key Responsibilities

• Support manufacturing operations through process monitoring, verification activities, and quality-at-the-source initiatives.
• Lead and participate in shop-floor problem-solving, root cause investigations, and corrective action implementation.
• Conduct process audits and verify compliance with procedures, specifications, and manufacturing requirements.
• Support First Article Inspections (FAI), process validations, and implementation of new or revised products and processes.
• Perform dimensional and process verification measurements to confirm process capability and product conformance.
• Analyze quality data, identify risks and trends, and drive continuous improvement activities that reduce variation, scrap, and rework.
• Collaborate with Production, Engineering, Maintenance, and Quality teams to improve process effectiveness and sustain corrective actions.

Key Competencies

• Knowledge of manufacturing processes, quality systems, and process control principles.
• Experience with root cause analysis, corrective actions, and continuous improvement methodologies.
• Ability to interpret engineering drawings, specifications, procedures, and technical requirements.
• Proficiency with dimensional inspection equipment and data analysis tools.
• Strong problem-solving, decision-making, and organizational skills.
• Effective communication and collaboration across cross-functional teams.
• High level of accountability, attention to detail, and commitment to operational excellence.

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Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.

All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.

Visit our DE&I Page to learn more about Prysmian’s commitments.