Inside Account Manager

We are Progress (Nasdaq: PRGS) - an experienced, trusted provider of products designed with customers in mind so they can develop the applications they need, deploy where and how they want, and manage it all safely and securely.   
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an Inside Account Manager and help us do what we do best: propelling business forward.

We are seeking an Inside Sales Account Manager (New Business Hunter) to drive growth across the UK & Ireland, selling into mid-market customers. This role is focused primarily on new logo acquisition and expansion, supported by a strong product portfolio including Flowmon, LoadMaster, and WhatsUp Gold.
You will own the full sales cycle from prospecting and qualification through to close while working closely with partners, SEs, and internal teams. While this is a new-business-led role, there will be light involvement in renewals to ensure continuity, customer success, and expansion opportunities.

In this role, you will:

New Business & Expansion

• Drive net new customer acquisition across specific accounts in the UK & Ireland
• Build and execute vertical market account plans aligned to regional GTM priorities
• Run structured outbound and inbound sales motions, including discovery, value positioning, and deal execution
• Position and sell across the Progress INFRA portfolio:
• Flowmon – network performance and security analytics
• LoadMaster – application delivery and load balancing
• WhatsUp Gold – infrastructure and network monitoring

Customer & Deal Ownership

• Own the end-to-end sales cycle, managing multiple opportunities concurrently
• Deliver compelling value-based conversations aligned to customer outcomes & industry trends, not just product features
• Accurately manage pipeline, forecasting, and CRM hygiene

Renewals

Manage product/licence renewals within your target accounts, primarily to:

• Protect existing revenue
• Identify upsell (expand the volume, increase the term) and cross-sell opportunities
• Ensure smooth handoff between sales, partners and customer success teams

Partner & Internal Collaboration

• Work closely with channel partners and distributors to drive joint pipeline and close business
• Collaborate with Sales Engineering, Marketing, and Customer Success to deliver a high-quality customer experience

Your background:

Experience

• Proven sales experience in B2B, ideally in a mid-market hunting role
• Track record of new logo acquisition and consistent quota attainment
• Experience selling multi-product or platform solutions preferred
• Exposure to networking, infrastructure, observability, security, or DevOps-adjacent technologies is a strong plus

Skills & Attributes

• Strong commercial mindset with the ability to balance hunting, expansion, and customer success
• Comfortable managing a multi-country territory and diverse customer base
• Disciplined in pipeline management, forecasting, and deal qualification
• Curious, coachable, and motivated by growth and progression
• Able to work effectively in a hybrid, remote-first environment

What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: 

• Compensation:Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.
• Benefits: Premium Collective Health Insurance Plan with a monthly employer contribution and Premium Collective Pension Scheme fully funded by Progress
• Time-off and Leave: Generous vacation allowance, an additional day off for your birthday, and days off for volunteering
• Well-being: A global well-being program focused on physical, mental, and financial health.
• Focus on Employee Experience: We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you and recognizing and celebrating the moments that matter.
• Career Growth: We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities.

Why Join Progress INFRA?

• Sell a high value, differentiated infrastructure portfolio with strong market relevance
• Opportunity to work across multiple geographies and gain broad commercial exposure
• Clear focus on coaching, development, and career progression
• Inclusive, people-first culture where people power progress

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Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!