Senior Strategic Product Consultant, Specialty Contractors (Remote)

As a Senior Strategic Product Consultant, you’ll partner with Project Managers and Customer Success Engineers to assess business processes and strategic goals so that you can maximize our clients' use of Procore to achieve their desired outcomes. Successful candidates are technology enthusiasts and promoters of modernizing the construction industry through process and innovation.

This position reports to the Manager, Strategic Product Consultants and can be based remotely from a US location or in our Carpinteria, CA, Tampa, FL or Austin, TX offices. We’re looking for candidates to join our team immediately!

What you’ll do:

• Work with Project Managers to deliver services to designed to assess strategic goals and business processes in order to create solutions to support the client use case

• Work with Customer Success managers to deliver on-going services that support continuous process improvement and long term value realization of the platform

• Interpret, consult, and enhance client strategic goals, initiatives and outcomes

• Synthesize client business motivations, business operations and business analysis

• Develop strategy for client operational needs

• Partner with other Strategic Product Consultants to advise on client best practices,  provide guidance on, review of and/or development of standard operating procedures (SOPs), design rollout and training strategies, and assist in rollout execution

• Leverage knowledge of the construction industry to improve client business processes in Procore and across the client’s entire organization

• Provide the highest level of service and education to Procore’s clients through clear and effective communication

• Foster a positive team culture by onboarding, training, and mentoring team members

• Collaborate with all levels of the Procore organization to develop best practices and drive Procore’s evolution as a market leader

• Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices

• Up to 50% travel to client sites (may include domestic and international), industry events, and other Procore offices

What we’re looking for: 

• Construction industry professionals with 5+ years of experience looking to transition into a fast-paced software training and client-facing advisory role

• Previous experience as Project Director, Project Manager, or Construction Manager

• Experience managing all aspects of project financials, including budget, general conditions, forecasting and profit projections

• Experience managing contracts, change orders, and invoices both upstream & downstream

• Experience with managing resources including time tracking, productivity tracking, equipment management , creating labor plans, and scheduling resources

• Experience establishing SOPs or programs preferred

• Training or software support preferred

• Bachelor’s degree preferred